CedCommerce Importer

I have experienced fantastic service from Ankit and various colleagues including Divyanshu !! Sometimes communication with other India developers is sub-standard ... BUT ... the communication stream with CedCommerce is STELLAR. Just hit the CHAT button, and instantly no matter what time of the day or night a customer service rep answers right away. They use email and chat as well as video conferencing to solve issues and I have had outstanding help when needed. Even complex issues get solved quickly. And best of all they are VERY transparent with money issues. It is a pleasure to work with them as we migrate our Amazon Seller Central catalog to Shopify.

Ankit was very helpful with a complete amateur in myself today.. he baby stepped me through every step of the way as I am useless. I cannot thank him enough

without this support I would have been completely stuck

They charged me even though i installed the app and sent them an email to cancel the subscription. Shady business

It's so close to being good that it's bad. This doesn't do what you think it does, it almost does it but you'll be left disappointed and cleaning up a hell of a mess. This app ONLY imports listings from eBay to Shopify. It cannot ACCURATELY keep up with inventory once the item is on Shopify. We ended up having countless products that were SOLD still in our inventory which impacted sales, customer service, and SEO. Seeing as this app charges a significant amount for "seamless product syncing" you'd think that it would be seamless, not full of cracks for products to slip through.

Customer service is a joke. I've managed to get in contact with them a handful of times and they've only ever resolved an issue ONCE. The resolution to that was temporary and didn't last. This app has been nothing but a headache and I cannot see a single use case in which this is the best answer to your problems.

The straw that broke the camels back - with this latest issue I finally got in touch with customer support. They're demanding I pay them additional money to get the app working even though I only have five products active on my store. Done with this, don't waste your time.

Great! makes it really easy to important products from Amazon to our own Shop here on Shopify :) Great!

The best thing about Omni Importer is the support! Seriously. They have an outstanding team of people round the clock ready to help in any way. I'd love to see a few features added, but without a doubt, the customer support available with Omni had enabled us to upload all our Amazon listings to Shopify in the easiest way possible. It's also great for adding additional listings at any time. I am thrilled with Omni!

The support is really good and have helped clear my import issue very quickly.
Very professional and would recommend.

Perfect customer service and save a lot of my time on app handling! If I can give more stars I will do! Thank You for all!!!

Superb customer service. Goes above and beyond to help!! Awesome. Thank you so much. Helpt me even when Shopify gurus could not.

I use this app to import my Etsy listings to shopify and it is user friendly and the customer service was very helpful. Definetly recommend! Great customer service and user friendly. Highly recommend!