Channel.io: Live chat, Chatbot
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Informazioni sull’app
Lanciata
7 giugno 2021
Lingue
Inglese. Coreano e Giapponese
Categorie
Chat , Gestione ticket assistenzaSi integra con
Instagram, Line, KakaoTalk, Slack, Email, Order trackingAn all-in-one live chat and CRM solution designed to help you recognize and talk to key customers.
Let’s be honest. Online customer experience is terrible. That’s because 98% of businesses focus on what's convenient for the business and not the customers. The other 2% prioritize their customers and blow past their competition. We help businesses join the other 2% by providing them with the closest thing to an in-store customer experience for their online shoppers. We've got 110,000 brands all over the world working with us, proving that it can work for you too. Interested? Join us and grow!
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Unlimited live chat, team chat & agent seats - unlimited business communication
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Customer Relationship Management (CRM) - rich customer data base and analytics
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Marketing & chatbots - inbound marketing, pop-ups and customizable automations
Prezzi
Prova gratuita di 14 giorniPuoi ricevere addebiti esterni da Channel Corp. separatamente rispetto alla fattura Shopify. Scopri di più
Free Plan
Gratis
- Unlimited customer chat
- Unlimited team chat
- Unlimited team members
- Integrations with Email, Instagram, Line, Kakao
- Chat widget customization
X-Small
$36/mese
o a $360/anno con un risparmio del 17%
- Up to 3000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Small
$60/mese
o a $600/anno con un risparmio del 17%
- Up to 8000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Medium
$84/mese
o a $840/anno con un risparmio del 17%
- Up to 20,000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Free Plan
Gratis
- Unlimited customer chat
- Unlimited team chat
- Unlimited team members
- Integrations with Email, Instagram, Line, Kakao
- Chat widget customization
X-Small
$36/mese
o a $360/anno con un risparmio del 17%
- Up to 3000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Small
$60/mese
o a $600/anno con un risparmio del 17%
- Up to 8000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Medium
$84/mese
o a $840/anno con un risparmio del 17%
- Up to 20,000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data analytics
- Chat bot
- Templates
- Order tracking
- And more!
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
63 recensioni
高単価商材であるため、お客様としっかりしたコミュニケーションが必要だと感じていたところ、チャネルトークさんを紹介していただき導入しました。結果CVRも改善し、今では無くてはならないツールとなっています。導入が簡単で、チーム内での共有がしやすいUI/UX設計のため、シームレスに担当引き継ぎもできています。プランをアップデートしたので、今後はデータを活用したCS戦略にも取り組みたいと思います。
WAAK°さん、コメントしていただきありがとうございます。
高単価商材であればECでの購買前の質問も重要が高いですよね！
CVRも改善したとのこととても嬉しいです。
データを活用したCS戦略やお得意さん作りまでご一緒させてください！
チャネルトークはお客様との距離をより身近にする手段だと考えています！
また直感的にメッセージのABテストができたり、フラグ管理などを細かく実行することもできるので、使いこなせばカスタマーサポート対応も減りマーケ施策にも活用できると考えています。
チャットツールを検討しているなら、チャネルトークを導入するのをどんな規模のEC事業でも進めます！
レビューいただきありがとうございます！
どんな規模のEC事業でもおすすめとのことも本当に嬉しいです。
カスタマーサポートのみならず、マーケや接客で売上を作りつつ、最終的にお得意さんを作るところまでHOUSE OF PICTUIRESさんとご一緒させてください！
機能もさらに進化していく予定なのでお楽しみを😊
The most amazing experience! I had setup my channel.io account with all tutorials I was provided with and had no issues as it was super simple. One of the advisors reached out to me and wanted to schedule a meeting to help understand my use for channel.io and my business model, this was an amazing experience and I received so much insight as to what features I have at my disposal and how much more I actually had then I initially thought!
If you need any chatbot platform, this is definitely the way to go!
Thank you so much for your review. We look forward to working with you to help you build a successful business!
Informazioni sull’app
Lanciata
7 giugno 2021
Lingue
Inglese. Coreano e Giapponese
Categorie
Chat , Gestione ticket assistenzaSi integra con
Instagram, Line, KakaoTalk, Slack, Email, Order trackingSviluppata da Channel Corp.
Informazioni su Channel Corp.
Valutazione media: 4,8
Crea app per l’App Store di Shopify da 2 anni
Assistenza
Invia un messaggioshpfy@channel.io
Questo sviluppatore non offre assistenza diretta in Italiano.
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