Channel.io: Live chat, Chatbot

Channel.io: Live chat, Chatbot

Piano gratuito disponibile. Prova gratuita di 14 giorni.
Valutazione (4,8)
Recensioni
Sviluppatore

Informazioni sull’app

Lanciata

7 giugno 2021

Lingue

Inglese. Coreano e Giapponese

Si integra con

Instagram, Line, KakaoTalk, Slack, Email, Order tracking

An all-in-one live chat and CRM solution designed to help you recognize and talk to key customers.

Let’s be honest. Online customer experience is terrible. That’s because 98% of businesses focus on what's convenient for the business and not the customers. The other 2% prioritize their customers and blow past their competition. We help businesses join the other 2% by providing them with the closest thing to an in-store customer experience for their online shoppers. We've got 110,000 brands all over the world working with us, proving that it can work for you too. Interested? Join us and grow!

Let’s be honest. Online customer experience is terrible. That’s because 98% of businesses focus on what's convenient for the business and not the customers. The other 2% prioritize their customers and blow past their competition. We help businesses join the other 2% by providing them with the closest thing to an in-store customer experience for their online shoppers. We've got 110,000 brands all over the world working with us, proving that it can work for you too. Interested? Join us and grow! altro
  • Unlimited live chat, team chat & agent seats - unlimited business communication
  • Customer Relationship Management (CRM) - rich customer data base and analytics
  • Marketing & chatbots - inbound marketing, pop-ups and customizable automations

Prezzi

Prova gratuita di 14 giorni

Puoi ricevere addebiti esterni da Channel Corp. separatamente rispetto alla fattura Shopify. Scopri di più

Free Plan

Gratis

  • Unlimited customer chat
  • Unlimited team chat
  • Unlimited team members
  • Integrations with Email, Instagram, Line, Kakao
  • Chat widget customization

X-Small

$36/mese

o a $360/anno con un risparmio del 17%

  • Up to 3000 MAU
  • Everything on the Free Plan
  • + Add ons:
  • CRM
  • Automated marketing
  • Data analytics
  • Chat bot
  • Templates
  • Order tracking
  • And more!

Small

$60/mese

o a $600/anno con un risparmio del 17%

  • Up to 8000 MAU
  • Everything on the Free Plan
  • + Add ons:
  • CRM
  • Automated marketing
  • Data analytics
  • Chat bot
  • Templates
  • Order tracking
  • And more!

Medium

$84/mese

o a $840/anno con un risparmio del 17%

  • Up to 20,000 MAU
  • Everything on the Free Plan
  • + Add ons:
  • CRM
  • Automated marketing
  • Data analytics
  • Chat bot
  • Templates
  • Order tracking
  • And more!

Free Plan

Gratis

  • Unlimited customer chat
  • Unlimited team chat
  • Unlimited team members
  • Integrations with Email, Instagram, Line, Kakao
  • Chat widget customization

X-Small

$36/mese

o a $360/anno con un risparmio del 17%

  • Up to 3000 MAU
  • Everything on the Free Plan
  • + Add ons:
  • CRM
  • Automated marketing
  • Data analytics
  • Chat bot
  • Templates
  • Order tracking
  • And more!

Small

$60/mese

o a $600/anno con un risparmio del 17%

  • Up to 8000 MAU
  • Everything on the Free Plan
  • + Add ons:
  • CRM
  • Automated marketing
  • Data analytics
  • Chat bot
  • Templates
  • Order tracking
  • And more!

Medium

$84/mese

o a $840/anno con un risparmio del 17%

  • Up to 20,000 MAU
  • Everything on the Free Plan
  • + Add ons:
  • CRM
  • Automated marketing
  • Data analytics
  • Chat bot
  • Templates
  • Order tracking
  • And more!

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

63 recensioni

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
28 febbraio 2023

高単価商材であるため、お客様としっかりしたコミュニケーションが必要だと感じていたところ、チャネルトークさんを紹介していただき導入しました。結果CVRも改善し、今では無くてはならないツールとなっています。導入が簡単で、チーム内での共有がしやすいUI/UX設計のため、シームレスに担当引き継ぎもできています。プランをアップデートしたので、今後はデータを活用したCS戦略にも取り組みたいと思います。

WAAK°
Giappone
Tempo di utilizzo dell’app: 4 mesi
Channel Corp. ha risposto 28 febbraio 2023

WAAK°さん、コメントしていただきありがとうございます。
高単価商材であればECでの購買前の質問も重要が高いですよね!
CVRも改善したとのこととても嬉しいです。
データを活用したCS戦略やお得意さん作りまでご一緒させてください!

27 febbraio 2023

チャネルトークはお客様との距離をより身近にする手段だと考えています!
また直感的にメッセージのABテストができたり、フラグ管理などを細かく実行することもできるので、使いこなせばカスタマーサポート対応も減りマーケ施策にも活用できると考えています。
チャットツールを検討しているなら、チャネルトークを導入するのをどんな規模のEC事業でも進めます!

HOUSE OF PICTURES
Giappone
Tempo di utilizzo dell’app: Circa un mese
Channel Corp. ha risposto 27 febbraio 2023

レビューいただきありがとうございます!
どんな規模のEC事業でもおすすめとのことも本当に嬉しいです。
カスタマーサポートのみならず、マーケや接客で売上を作りつつ、最終的にお得意さんを作るところまでHOUSE OF PICTUIRESさんとご一緒させてください!

機能もさらに進化していく予定なのでお楽しみを😊

23 febbraio 2023

The most amazing experience! I had setup my channel.io account with all tutorials I was provided with and had no issues as it was super simple. One of the advisors reached out to me and wanted to schedule a meeting to help understand my use for channel.io and my business model, this was an amazing experience and I received so much insight as to what features I have at my disposal and how much more I actually had then I initially thought!

If you need any chatbot platform, this is definitely the way to go!

Rosefii
Stati Uniti
Tempo di utilizzo dell’app: 11 giorni
Channel Corp. ha risposto 26 febbraio 2023

Thank you so much for your review. We look forward to working with you to help you build a successful business!

Informazioni sull’app

Lanciata

7 giugno 2021

Lingue

Inglese. Coreano e Giapponese

Si integra con

Instagram, Line, KakaoTalk, Slack, Email, Order tracking

Sviluppata da Channel Corp.

Informazioni su Channel Corp.

Valutazione media: 4,8

Crea app per l’App Store di Shopify da 2 anni

Assistenza

Invia un messaggio

shpfy@channel.io

Questo sviluppatore non offre assistenza diretta in Italiano.

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