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This app is a great marketing/business tool to use. Once you get to know the app, it is very easy to use and there are many ways to uplift your sales. I recommend Channel.io!
Thank you for your review! If you need any help or suggestions please feel free to contact us any time!
Great CRM tool. Segmenting customers is very conveninet. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.
Thank you! We look forward to seeing your business grow, and would love to keep in touch!
We have been using channel talk for more than 1 year and our revenue got doubled by using great CS bot system and CRM solution. Strongly recommend this app :)
We're very happy to hear we could assist your growth! We hope we can continue to provide even more value to you!
This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The ...
Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!
Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.
So glad to hear you've been having a good experience with us!
Channel Talk is an amazing app that helped improve our CS and marketing on many levels. The setup was a breeze - very easy to integrate with Shopify. Great customer support team and easy-to-use interface. Thank you!
Thank you for your support!
顧客対応のためにチャネルトークをいれています。
CSのためのツールだけあって、チャネルトーク側からのストアに対するCSも最高な体験です。 高機能がゆえにまだまだ使いこなせていない部分もありますが、積極的に対応とHOWTOを教えてくれる姿勢も◎です。 従量課金制なので規模感に合わせた導入もできると思います。 もしも導入するなら、チャネルトークのために一人専属のスタッフを入れてもいいレベルだと思っています。
いつもお世話になっております！チャネルトークCCOの坂本です！
EC事業者さんに対するCSも最高だなんて、嬉しすぎます！従量課金で規模かんに合わせた導入も可能と言っていただき、ありがたいです！
Silly by PRESSさんが初期の頃から、今のように大きなECになるまでご一緒させていただいて本当にみんな喜んでいます！これからもチャネルトークも進 ...
We love this service and especially the team behind it! They have always helped us with any issues and now having direct communication with our customers has led to deeper relationship building and higher overall sales. Definitely recommend!
Thank you so much for the wonderful review! We're glad to hear Channel.io is making a difference in the way you interact with your customers.
Channel.io has been our most faithful business partner that helped save our time and effort in making it much easier to manage countless customer inquiries Les Plages get daily. It also provide specific marketing recipes tailored for successfully catering to the individual needs of small business owners like myself to be able to take full-on leverage. Not only that, Channel.io's super user- ...
Thank you once again! We're excited to see the progress of Les Plages!
自動返信ではなく、WEB上での接客ができるという点で気に入っています。
商品自体の問い合わせに対応することで、顧客満足度を高められるだけではなく、顧客の問い合わせから自社サイト・自社製品の改善に気づくヒントとなります。
お客様からのご意見を参考に、顧客満足度を向上させるために努力していきます。ありがとうございました。