Channel Sales Chat Bot CRM

Still learning about this tool but so far Channal.io is pretty amazing! I've only been using this service for a while, but I'm seeing better results than I expected, and I think I can get even better results in the future. Especially the individual training was very helpful in the initial setting.

Amazing app, we have been using it since early this year and never had any issues. Joesph was assisting us very quickly and very helpful! Having all of our customer relations and marketing on one platform is a life saver.

Perfect app for the on-site MKT and CS. Easy to use and channel talk support team was very helpful and kindly gave us the guideline of all the settings ;)

This app is pretty amazing! Robyn was brilliant and helped us with rebranding our business, designing our chat button and with creating marketing campaigns. I would recommend this app over Tidio.

Great CRM tool. Segmenting customers is very conveninet. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.

I have been using this app for 3 weeks. So far, satisfied and easily being able to support CS by using this app!

CS対応に際して導入したが、CS対応のスピード感がぐっと上がった。メールInstagram含めて一元管理出来たのがメリットとして大きい。担当の方もスピーディーで心強い。費用感も導入しやすく、全体として満足度が高いサービス。

I used this app to get customers' experience better and reduce customer service time. The representatives from Channel.io were very helpful and friendly to help me figure it out. You won't regret using the app. Definitely recommended!

チャネルトークはお客様との距離をより身近にする手段だと考えています！
また直感的にメッセージのABテストができたり、フラグ管理などを細かく実行することもできるので、使いこなせばカスタマーサポート対応も減りマーケ施策にも活用できると考えています。
チャットツールを検討しているなら、チャネルトークを導入するのをどんな規模のEC事業でも進めます！

An amazing tool to integrate into your Shopify e-commerce and amazing customer service to interact with you step by step on the setup, I hope the support gonna continue.