Channel AI Live Chat Inbox CRM
- Prezzi
-
Piano gratuito disponibile. Prova gratuita disponibile.
- Valutazione
- 4,6 (59)
- Sviluppatore
- Channel Corp.
Galleria immagini in evidenza
All-in-one AI live chat with inbox, chatbot, team messenger, and pop-ups to engage with customers.
You shouldn’t need so many tools and subscriptions just to talk to your customers. Channel Talk reduces your tech stack to a single all-in-one tool with customer support, team messenger, and marketing. Speed up and reduce the cost of customer support through unlimited live chat and team chat. Communicate with your teammates seamlessly through team messenger. Reduce repeat inquiries and save your time through our AI tools and chatbot. Turn visitors into regulars with Channel Talk.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Customer Relationship Management (CRM) - identify customers and collect leads
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
Instagram, Line, KakaoTalk, Slack, Email, ZapierMessaggistica in tempo reale
Risposte automatiche
Personalizzazione
Prezzi
Puoi ricevere addebiti esterni da Channel Corp. separatamente rispetto alla fattura Shopify. Maggiori informazioni
Free Plan
Installazione gratuita
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Integrations with Zapier, Email, Instagram, Slack, etc.
- Custom chat widget
Early Stage
$36 /mese
o a $324/anno con un risparmio del 25%
additional SMS text charges may apply when using the marketing feature
- 1,000 profiles
- 5 basic seats
- 2 operator seats
- (add more as needed)
- Everything on the Free Plan
- Add-ons:
- Chatbot
- CRM
- Analytics
- Marketing
Prova gratuita di 14 giorni
Growth
$96 /mese
o a $864/anno con un risparmio del 25%
additional SMS text charges may apply when using the marketing feature
- 3,000 customer profiles
- 5 basic seats
- 1 operator seat
- (add unlimited)
- Everything on the Free Plan
- Add-ons:
- Chatbot
- CRM
- Analytics
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (59)
This app is such a life saver!!! We have tried many different live chat app, such as Zendesk and Facebook Messenger, but Channel.io beats all of them by far.
- Here's the pros :
1. Beautiful and easy to use user interface
2. Free plan is available -> unlimited on site live chats
3. Desktop and mobile dashboard app available
4. If your target is Asian market, than it might be very useful because it allows connection with Line and Kakaotalk.
5. Through the paid plan, you can set up marketing pop up messages beautifully. It encourages more people to click on the message, and you can specify your target customers to show each messages to.
6. Interactive chat-bot. It's easy to set up different support-bot for customers most asked question. For example, we set up one regarding general FAQ, and another one specifically for product questions. The click rate for these are very high!
6. Super duper supportive and quick support!!! Thank you Bora ❤️
- Things to improve:
1. This app is based in Korea, so currently some of its material are still not quite well translated. However personally I don't think it hinders the use of the app at all. Though a more thorough English guide would certainly be great!
2. Would love to see Whatsapp and Facebook Messenger be added!
Hello Seoulish team, thank you always for your kind feedback! :)
We'll work harder to improve our service!
We've recently added Instagram DM integration, so make sure to integrate it to centralize your inquiries in Channel.io! ❤️
初めてお問い合わせ用のツールを使用いたしましたが、マニュアルがなくても使いこなせるようなわかりやすい仕様で導入しやすく、またこのアプリひとつでお問い合わせ対応ができるのはもちろん、顧客管理等様々な機能が充実しておりCSの運用に大きく貢献していただいております。
チャット形式で気軽にお問い合わせいただけるので、ECではありますがお客様との距離感が近く感じられる気がします。
今後のアップデートでより進化していくチャネルトークをとても楽しみにしております。
L'Orさん、いつもお世話になっております！チャネルトークCCOの坂本です！
お問い合わせ以外にも、CRMなども大活用していただいているのもとても嬉しいです...!! 🙈 ECでも親近感をお客様を感じていただけているとのこと、私たちも嬉しい限りです！これからも引き続き伴走していきますので、よろしくお願いいたします！👏🎉💕
https://l-or.jp/
We have been using channel talk for more than 1 year and our revenue got doubled by using great CS bot system and CRM solution. Strongly recommend this app :)
We're very happy to hear we could assist your growth! We hope we can continue to provide even more value to you!
This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.
Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!
チャネルトークを導入したことにより、問い合わせ対応の管理がしやすくなりました。管理の他にも、メールではできないフランクな会話やスピード感のある返信などが実現でき、お客様とより近い距離感で不安や疑問をいち早く解決することができます。アプリをリリースしていただけたことで、今後新しいストアができた際、機械やコードが得意でない私も簡単に設置ができそうで嬉しいです！（笑）今後ともよろしくお願いいたします！
yutoriさん、いつもお話になっております！チャネルトークCCOの坂本です！
yutoriさんでは https://genzai.online/ さんをはじめ、https://9090s.store/ さんなど様々なブランドでご活用いただいており、CS効率化したことで、よりファン作りにも貢献できているとのことで本当に嬉しいです！yutoriさんの世界観も大好きですし、今後も貢献できるよう頑張っていきます！💕引き続きよろしくお願いいたします！
Assistenza
Channel Corp. può rispondere a qualsiasi domanda riguardo Channel AI Live Chat Inbox CRM.
Sviluppatore
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
7 giugno 2021
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