Channel‑Live Chat Chatbot CRM

Channel‑Live Chat Chatbot CRM

Piano gratuito disponibile. Prova gratuita di 14 giorni.
Valutazione (4,6)
Recensioni
Sviluppatore

Informazioni sull’app

Lanciata

7 giugno 2021

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Instagram, Line, KakaoTalk, Slack, Email, Zapier

Channel Talk is an all-in-one AI Messenger helping DTC companies provide VIP-level customer service.

Speed up and reduce the cost of customer support through unlimited live chat and team chat. Segment audiences and send customized marketing campaigns through our powerful CRM. Reduce repeat inquiries and save your time through our AI tools and chatbot. Channel Talk is the ultimate helpdesk solution to help you turn one-time visitors into regulars of your brand. Choose Channel Talk today and start the conversation.

Speed up and reduce the cost of customer support through unlimited live chat and team chat. Segment audiences and send customized marketing campaigns through our powerful CRM. Reduce repeat inquiries and save your time through our AI tools and chatbot. Channel Talk is the ultimate helpdesk solution to help you turn one-time visitors into regulars of your brand. Choose Channel Talk today and start the conversation. altro
  • Unlimited Live Chat & Team Chat - quality customer support
  • Customer Relationship Management (CRM) - identify customers and collect leads
  • Marketing & Chatbots - unlimited chatbot messages, customizations and automation
  • Unified Helpdesk - no ticketing or waiting for the best in customer experience
  • Customizable Chat Widget - fully customizable chat button to match your brand

Prezzi

Prova gratuita di 14 giorni

Puoi ricevere addebiti esterni da Channel Corp. separatamente rispetto alla fattura Shopify. Scopri di più

Free Plan

Installazione gratuita

additional SMS text charges may apply when using the marketing feature

  • Unlimited customer live chat
  • Unlimited team chat
  • Integrations with Zapier, Email, Instagram, Slack, etc.
  • Custom chat widget

Early Stage

$36/mese

o a $324/anno con un risparmio del 25%

additional SMS text charges may apply when using the marketing feature

  • 1,000 profiles
  • 5 basic seats
  • 2 operator seats
  • (add more as needed)
  • Everything on the Free Plan
  • Add-ons:
  • Chatbot
  • CRM
  • Analytics
  • Marketing

Growth

$96/mese

o a $864/anno con un risparmio del 25%

additional SMS text charges may apply when using the marketing feature

  • 3,000 customer profiles
  • 5 basic seats
  • 1 operator seat
  • (add unlimited)
  • Everything on the Free Plan
  • Add-ons:
  • Chatbot
  • CRM
  • Analytics

Free Plan

Installazione gratuita

additional SMS text charges may apply when using the marketing feature

  • Unlimited customer live chat
  • Unlimited team chat
  • Integrations with Zapier, Email, Instagram, Slack, etc.
  • Custom chat widget

Early Stage

$36/mese

o a $324/anno con un risparmio del 25%

additional SMS text charges may apply when using the marketing feature

  • 1,000 profiles
  • 5 basic seats
  • 2 operator seats
  • (add more as needed)
  • Everything on the Free Plan
  • Add-ons:
  • Chatbot
  • CRM
  • Analytics
  • Marketing

Growth

$96/mese

o a $864/anno con un risparmio del 25%

additional SMS text charges may apply when using the marketing feature

  • 3,000 customer profiles
  • 5 basic seats
  • 1 operator seat
  • (add unlimited)
  • Everything on the Free Plan
  • Add-ons:
  • Chatbot
  • CRM
  • Analytics

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

59 recensioni

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
4 agosto 2023

We love this service and especially the team behind it! They have always helped us with any issues and now having direct communication with our customers has led to deeper relationship building and higher overall sales. Definitely recommend!

IISE US
Corea del Sud
4 mesi di utilizzo dell’app
Channel Corp. ha risposto 13 settembre 2023

Thank you so much for the wonderful review! We're glad to hear Channel.io is making a difference in the way you interact with your customers.

23 febbraio 2023

The most amazing experience! I had setup my channel.io account with all tutorials I was provided with and had no issues as it was super simple. One of the advisors reached out to me and wanted to schedule a meeting to help understand my use for channel.io and my business model, this was an amazing experience and I received so much insight as to what features I have at my disposal and how much more I actually had then I initially thought!

If you need any chatbot platform, this is definitely the way to go!

Rosefii
Stati Uniti
10 mesi di utilizzo dell’app
Channel Corp. ha risposto 26 febbraio 2023

Thank you so much for your review. We look forward to working with you to help you build a successful business!

10 aprile 2023

This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.

Craft Cadence
Regno Unito
Oltre un anno di utilizzo dell’app
Channel Corp. ha risposto 17 aprile 2023

Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!

28 giugno 2023

使いやすく慣れれば簡単に設定ができました。サポートの返答も早く安心感があります。お客様にとっても非常に便利な機能かと思います。まだまだ使いこなせてないですが、お客様とのコミュニケーションを密にとり、お客様の想いや、ご要望などをキャッチして満足いただけるようにしていきたいです。

VEATM 公式ショッピングサイト
Giappone
4 mesi di utilizzo dell’app
Channel Corp. ha risposto 4 luglio 2023

VETAMさん、いつもありがとうございます!

貴社のような急成長ブランドのお力になれるように我々もしっかりサポートさせていただきます!
お客様とのコミュニケーションについてもたくさんいただいているかと思いますので、その声をブランド運営にもっと役立てていけると良いですね!

今後とも宜しくお願い致します。

29 marzo 2023

人員の問題などでリアルタイムに有人対応にてお客様対応が困難な状況もありますが、お客様が確認したい事項をピンポイントに自動回答にて対応が出来る点、CRMの通知機能を活用し、イベントの告知などを行うことが出来る点は非常に有難く感じております。
会員情報との紐づけや画像の貼り付けや操作方法もわかりやすいいです。
今後、分析確認を行い、CX向上に向けて取り組んでいきたいと考えています。
お客様のご利用いただきやすいサイト運営に向けて便利な機能をもっと活用できるように進めていきます。

ファミリア公式サイト
Giappone
6 mesi di utilizzo dell’app
Channel Corp. ha risposto 6 aprile 2023

ファミリアさん!いつもご活用ありがとうございます😊
CX向上に向けて一緒に伴走させてください!
活用で、悩みやなんかうまくいかないぞ...ということがあるときにはいつでもチャットからお声掛けくださいね!応援しております!!

Informazioni sull’app

Lanciata

7 giugno 2021

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Instagram, Line, KakaoTalk, Slack, Email, Zapier

Sviluppata da Channel Corp.

Informazioni su Channel Corp.

Valutazione media: 4,6

Crea app per l’App Store di Shopify da 2 anni

5F Tokyu Yotsuya Building 6-6 Kojimachi, Chiyoda-ku, JP-13, 102-0083, JP

Assistenza

Invia un messaggio

shpfy@channel.io

Questo sviluppatore non offre assistenza diretta in Italiano.

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