Channel Sales Chat Bot CRM
- Prezzi
-
Installazione gratuita. Prova gratuita disponibile.
- Valutazione
- 4,5 (58)
- Sviluppatore
- Channel Corp.
Galleria immagini in evidenza
Your trusted sales concierge designed to boost sales and LTV through your existing customers.
Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.
- Sales Concierge - identify and nurture key customers.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Line
- KakaoTalk
- Slack
- Zapier
Categorie
Messaggistica in tempo reale
Risposte automatiche
Prezzi
Puoi ricevere addebiti esterni da Channel Corp. separatamente rispetto alla fattura Shopify. Maggiori informazioni
Free Plan
Installazione gratuita
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Integrations with Zapier, Email, Instagram, Slack, etc.
- Custom chat widget
Early Stage
$36 /mese
o a $324/anno con un risparmio del 25%
additional SMS text charges may apply when using the marketing feature
- 1,000 profiles
- 5 basic seats
- 2 operator seats
- (add more as needed)
- Everything on the Free Plan
- Add-ons:
- Chatbot
- CRM
- Analytics
- Marketing
Prova gratuita di 14 giorni
Growth
$96 /mese
o a $864/anno con un risparmio del 25%
additional SMS text charges may apply when using the marketing feature
- 3,000 customer profiles
- 5 basic seats
- 1 operator seat
- (add unlimited)
- Everything on the Free Plan
- Add-ons:
- Chatbot
- CRM
- Analytics
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (58)
I have been using channel for a year and this app is the best solution for not only CS, but marketing. I will be using this solution for sure. Highly recommend this App!
Thank you for your review! We look forward to seeing UUUUU's growth for this year as well!
チャットツールとしてかなり利便性が高く、お客様からの評判もとても良いです。 また、アプリ化したことで設置が楽になり、良いですね！ チャットの対応中に細かな情報を確認しやすくなったこととあわせて、自動配信のトリガー周りが自動連携になり、以前よりも更に一層設定がしやすくなったため、有り難いです！
いつもお世話になっております！
チャネルトークCCOの坂本です！
RiLiさんはいつも熱心に活用してくださっていて、チャネルトークチームでも話題なんです😊お客様からの評判もとても良いとのこと、嬉しすぎます！EC事業者さんにもお客様にももっと喜んでいただけるようこれからも進化していきますよ〜！一緒にサクセスしましょう！✨🙌
https://store.rili.tokyo/
チャット機能もポップアップ表示も、重宝しています。
導入時のサポートも手厚く、質問にも都度対応いただけてオススメの使い方なども相談に乗って頂いています。
条件を絞り込んだり、時限設定をしたりできるので、使い勝手がよく、
購入後のお客様の声なども広く拾えるようになりました。
HARIOさん、素敵なサイトと商品、よく拝見しています！
お客様の声もよく拾えるようになりつつ、様々な細かな機能まで適切に使っていただいて嬉しい限りです。接客を通しての売上やお得意さん作りに貢献できるよう、ツールとしても今後さらに支援していきますね！引き続きよろしくお願いいたします。
This app is such a life saver!!! We have tried many different live chat app, such as Zendesk and Facebook Messenger, but Channel.io beats all of them by far.
- Here's the pros :
1. Beautiful and easy to use user interface
2. Free plan is available -> unlimited on site live chats
3. Desktop and mobile dashboard app available
4. If your target is Asian market, than it might be very useful because it allows connection with Line and Kakaotalk.
5. Through the paid plan, you can set up marketing pop up messages beautifully. It encourages more people to click on the message, and you can specify your target customers to show each messages to.
6. Interactive chat-bot. It's easy to set up different support-bot for customers most asked question. For example, we set up one regarding general FAQ, and another one specifically for product questions. The click rate for these are very high!
6. Super duper supportive and quick support!!! Thank you Bora ❤️
- Things to improve:
1. This app is based in Korea, so currently some of its material are still not quite well translated. However personally I don't think it hinders the use of the app at all. Though a more thorough English guide would certainly be great!
2. Would love to see Whatsapp and Facebook Messenger be added!
Hello Seoulish team, thank you always for your kind feedback! :)
We'll work harder to improve our service!
We've recently added Instagram DM integration, so make sure to integrate it to centralize your inquiries in Channel.io! ❤️
初めてお問い合わせ用のツールを使用いたしましたが、マニュアルがなくても使いこなせるようなわかりやすい仕様で導入しやすく、またこのアプリひとつでお問い合わせ対応ができるのはもちろん、顧客管理等様々な機能が充実しておりCSの運用に大きく貢献していただいております。
チャット形式で気軽にお問い合わせいただけるので、ECではありますがお客様との距離感が近く感じられる気がします。
今後のアップデートでより進化していくチャネルトークをとても楽しみにしております。
L'Orさん、いつもお世話になっております！チャネルトークCCOの坂本です！
お問い合わせ以外にも、CRMなども大活用していただいているのもとても嬉しいです...!! 🙈 ECでも親近感をお客様を感じていただけているとのこと、私たちも嬉しい限りです！これからも引き続き伴走していきますので、よろしくお願いいたします！👏🎉💕
https://l-or.jp/
Assistenza
Assistenza app fornita da Channel Corp..
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
7 giugno 2021
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