Channel Sales Chat Bot CRM
- Preços
-
Instalação gratuita. Avaliação gratuita disponível.
- Classificação
- 4,7 (58)
- Programador
- Channel Corp.
Galeria de imagens em destaque
Your trusted sales concierge designed to boost sales and LTV through your existing customers.
Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.
- Sales Concierge - identify and nurture key customers.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Idiomas
inglês, coreanoe japonês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Line
- KakaoTalk
- Slack
- Zapier
Categorias
Mensagens em tempo real
Respostas automatizadas
Automatização do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por inteligência artificial
- Emissão de bilhetes
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Etiquetagem
- Rastreio de encomendas
- Notificações de clientes
- Inquéritos de feedback
- Multilingue
- Análise de dados
- Relatórios
Preços
As taxas externas poderão ser faturadas por Channel Corp., em separado da sua fatura da Shopify. Saber mais
Free Plan
Instalação gratuita
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Integrations with Email, Instagram
- Custom chat widget
Early Stage
$36 / mês
ou $324/ano e poupe 25%
additional SMS text charges may apply when using the marketing feature
- 1,000 profiles
- 5 basic seats
- 2 operator seats (add more as needed)
- Everything on the Free Plan
- Add-ons:
- Chatbot, CRM, Analytics, Marketing
Avaliação gratuita de 14 dia
Growth
$96 / mês
ou $864/ano e poupe 25%
additional SMS text charges may apply when using the marketing feature
- 3,000 customer profiles
- 5 basic seats
- 1 operator seat (add unlimited)
- Everything on the Free Plan
- Add-ons:
- Chatbot, CRM, Analytics, Marketing
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (58)
This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.
Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!
とても重宝しています。
大きくは導入後すぐに簡単なお問い合わせがシナリオ形式で自動化出来たことがメリットとして挙げられます。その他にもインスタグラムやメールからの問い合わせ一元化も可能になりました。担当者への割り振りはもちろん、サイト内でのお客様へのお声かけや、一斉配信など細かな対応や施策にも応用出来ます。 他のアプリも検討しましたが、チャネルトークはUIがとても親しみやすく、お客様もスタッフも直感的に楽しんで使えるところが気に入っています。チャット形式なので絵文字なども自然と使いやすく、お客様との距離もより近くに感じられます。 ブランドイメージに合わせてデザインできるのも嬉しいポイントです。
よくあるお問い合わせが自動化出来た分、お客様の満足度も上がり、事細かな質問にも余裕を持って対応することができていますので売上にも直結しております。 日本でのサポートも充実しており、いつも丁寧に対応していただいているので大変助かっております。
今後のアップデートも楽しみです。
ありがとうございます！より良いサービスを提供できるよう努力していきます！
We have been using channel talk for more than 1 year and our revenue got doubled by using great CS bot system and CRM solution. Strongly recommend this app :)
We're very happy to hear we could assist your growth! We hope we can continue to provide even more value to you!
I have been using channel for a year and this app is the best solution for not only CS, but marketing. I will be using this solution for sure. Highly recommend this App!
Thank you for your review! We look forward to seeing UUUUU's growth for this year as well!
This app is a must- have companion to my business. Channel.io’s automated chat bot system, I could finally sleep at night. That made things much easier for me as I could get some proper rest. Even if it’s an automated message, the experience is different from getting no response. Customers actually waited for a response from me without complaints. Because of the immediate responses some customers didn’t even know I was living overseas.
Thank you so much! Our team is routing for Casabello's continued growth!
Assistência
Assistência à aplicação fornecida por Channel Corp..
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
7 de junho de 2021
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