ChannelReply
- Priser
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Pris: Gratis
- Betyg
- 5,0 (4)
- Utvecklare
- ChannelReply
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Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.
Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.
- View order info from unlimited Shopify stores in a single app.
- Reply directly to customer messages and even to order notifications.
- Personalize canned replies and autoreplies with order info (N/A in Help Scout).
- Issue refunds, cancel orders, update order info and more (N/A in Help Scout).
- Identify messages by store, contact form used, order value and other details.
Innehåller oöversatt text
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
Zendesk, Freshdesk, Re:amaze, Zoho Desk, Kustomer, Onsite SupportKategorier
Recensioner (4)
- 100 % av omdömena har 5 stjärnor
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0 % av omdömena har 4 stjärnor
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0 % av omdömena har 3 stjärnor
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0 % av omdömena har 2 stjärnor
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0 % av omdömena har 1 stjärnor
Very easy installation and straightforward setup.
Great app!
Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!
I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.
Support
ChannelReply kan svara på eventuella frågor du har om ChannelReply.
Utvecklare
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
24 juni 2021
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