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Customer service was very helpful. However, we are not quite ready for this money commitment. We hope to use them in the future.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-marketplaces online sales.
ChannelSale team
30-day trial does not include anything to test the integration. Everything needs to be done manually on their end. You cannot publish anything without them setting it up on their end, even the feed to load your Shopify items, and even that did not load all items; did not load pictures of attributes. Instead of setting up the feeds they constantly requesting a meeting and saying that you cannot test the upload to marketplaces without paying them. Waisted 2+ weeks and nothing worked. It's important to be able to test if the integration with market channels work and that is what trial period for, but according to them they will only do it if you start paying. The principle is quite simple: we need to witness the platform functioning flawlessly before proceeding with any financial commitments, but it's not the case with ChannelSale, and their failure to even understand the concept of trial period. In short the trial was a complete failure.
Dear Seller,
We are sorry to hear about your experience. We have earlier communicated with you the Free Trial plan includes posting live sample listings on any "1 marketplace" either Amazon, Walmart or eBay. This is the same as published on our App listing, on our website, in the introduction email, and our follow up emails answering your queries.
Free Trial plan does not include setting up "5 marketplaces" as required by you.
We highly value your time, hence to quickly clarify your queries we had requested a telephonic meeting, and reiterated Free Trial plan features in our emails on past dates May 23, 24, 25 and 30. You were not available for a phone meet.
On reviewing your account, you had added an incorrect API key and password. We then requested you to download the app after which the feed was imported successfully.
Your items were found failing during import due to multiple reasons (mainly missing attribute data)
On reviewing the images, links appeared to be broken, hence failing import.
We also informed you that per our procedures we complete setting up 1 marketplace and then give you live demo and handover with help guide for you to proceed further with self-managing, our team will assist whenever required. Once the initial setup and testing is done specific to your product data matching the marketplace acceptable values requirements, then our system will automatically sync.
Thank you for your kind understanding. Feel free to reach us on email and phone, we are happy to hear from you and simplify managing your multi-marketplaces.
ChannelSale team
Reaching top online marketplaces has become easier and within reach for small and medium scale sellers with ChannelSale helping them in setting up their business. The tools provided by them helped us sync day to day operations allowing us time to focus on business growth and expansion.
Dear Buy EAZ Team,
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team
When I decided to use multiple channels to sell my antique products, someone suggested using sophisticated and user-friendly products by ChannelSale. I must say that ChannelSale has helped me grow my business and take it places with its amazing features like inventory management, easy synching among different platforms, price management, and more. Now, I don’t have to spend a lot of time in operational details and can focus my energies of looking for ways to grow my business and make it a success story. Despite tough competition in eCommerce arena, my products are able to get noticed and sold thanks to ChannelSale.
Initially, there were some issues but soon these got ironed out and now I am enjoying hassle-free and smooth business operations.
In gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team
I use Channelsale to sell my products online. It is an excellent software solutions company with many features. It is suited for a small startup and able to grow into a large online presence. The customer support team is very supportive & professional. Overall, it was an excellent experience.
Thank you for your trust and review. We are very happy to know your positive experience, and we strive to do better.
ChannelSale Team
ChannelSale is a professional marketplace that provides the best integration software services. Very communicative and ready to go the extra mile for each and every customer. Excellent customer service, a simple to use interface, a stable platform, and a kind staff.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team
Not at all as described. Feels a little dirty.
Wasted my time here - There prices and descriptions do not match what they actually say.
Sorry for the confusion. The $42 monthly plan you were inquiring about is discounted when opting for yearly billing, same plan for monthly billing is $51, exactly as listed in pricing plans, and Introduction email. We sent you covering email highlighting same pricing for clarification with screenshots as there is no difference in listed pricing and available options. Again our apologies for any inconvenience. We look forward to hearing back from you for any assistance. Thank you.
They try to sucker you in with $51/month then tell you that it's $249+/month. Don't waste your time.
Greetings,
Sorry for any misunderstanding. Kindly check we have shared our pricing plans on the introduction email and the same is published on our Shopify App listing page and our website, that differentiates the features and service levels offered in different plans, with option to swap between plans anytime per your changing needs.
On our call for requirement discussion, we specifically explained the differences in plans and the service and support we have to offer for each plan. If you feel that there is any discrepancy we are happy to clarify that on email and phone.
Looking forward to hearing from you to assist in simplifying managing your multi-marketplaces by automated sync'ing product listings, inventory and orders.
Thank you,
ChannelSale team
way to expensive. not worth the time and money spending on this.
Thank you for your review. Sorry to know your incomplete experience. Kindly note, ChannelSale app services starting at $249 per month with no setup fees or long term contracts, comes with dedicated specialist account managers for fully managed support to complete setup, then do handovers over tele-meets and screen sharing demo meets. Recurring meets are pre-scheduled twice a week to ensure seamless transition to complete setup for automation to sync product listings, inventory, orders across multiple shopping sites, while data mappings are carried out at individual product attribute level to match or replace per acceptable values defined by marketplaces.
Our focussed goals are to increase seller sales with continued support from our specialized teams with constant work on identifying optimizations in product listings, visibility enhancements, simplified scaling up data flows.
Do let us know in case you may require to give our services full try in future, we are glad to assist!