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Excellent communication to help get the app set up on my website. Very responsive and swift.
Great app and great support! We are not able to calculate shipping before we package and weigh orders so this app allows us to have folks checkout instantly and pay after we add shipping in and send an invoice. This 2 part system has worked quite well for us and without it we would probably not have a very functional store. We've needed some support on this app and they are quick to respond and have helped us understand how the app works and what can be customized to fit our business better.
Be aware of their false advertisement trial period and horrible customer service.
Started with 4 days basic trial on May 14.
Switched to PLUS on May 18. It clearly show you have a 4-day free trial ending on May 21 at the subscription approval page. So I decide to give it a try.
Deleted the app on May 21 before the trial end. Still charged my account.
Emailed app developer with no respond. Developer replied after contacting Shopify customer service. They ignored my email again after I send all the prove that they falsely advertised. Please see below for the last reply from developer.
"As I mentioned, the total trial period is 4 days. The app was installed on 14 May and was uninstalled on 21 May. I hope that helps." by Ankit Kamboj
Feels like he ignored everything I said and telling me not going to waste time on me....
I'm going to contact my lawyer for this false advertisement. Hopefully they can learn a lesson and fix it.
Just installed this app and starting to use it. Simple, straight-forward and does exactly what we need it to. I needed to default my payment to Pay Later, have the app automatically create Orders (rather then jus order Drafts) and redirect my Pop Up cart to Pay Later checkout. The app support was super helpful and got this done for me overnight. A+ experience so far.
The support is amazing fast and supportive
At first, the app didn't display and work the way we wanted, but thanks to Ankit, now the app works well. He makes sure to adjust each point we send him until it works and displays exactly what we want.
We are happy with the system and it seems to work well.
We've been working with CML team on developing a custom solution for their app, and the experience has been fantastic. The customer service and turnaround time were exceptional. Initially, we encountered a few errors, but Ankit and his team took the time to stick it out with us until everything was perfect. We're very happy with the end result and highly recommend their services!
The app works very good for our use case. Also Ankit is really helpful and has made sure that everything was adjusted to our specific needs.
The app works perfectly for our needs and is worth the subscription. Beyond the functionality, the service is simply outstanding! Ankit responded immediately to multiple requests to make custom changes and they modified the app exactly as I needed. It was like having my own personal developer. Excellent app and outstanding service.
This is the fastest email service I’ve ever tried. I think I received a response in under 2 minutes and a solution in less than 5 minutes. I really appreciate working with people like them. It’s beneficial for both me and them because great people always do well!
Poirier-Group.com