Charge Me Later, Wholesale app

Works great, we always wanted to offer our B2B customers an option to charge on account on our website. This is a vers effective and cheap way of doing it (no need to develop intergation between shopify and the ERP).
When the customer calls us for the first time, we just need to add the tags to their customer account in shopify, they refresh their cart and boom, they can complete the order without paying. We were even able to put some automatic discounts based on the tags (i.e. 15%).

This app is great, my store had a lot of trouble trying to find an app that met our particular needs until we found Charge Me Later, Wholesale app. The support was quick to answer our questions and helped for free to set up some of the features. When we did need something custom done, they were able to do it and at a reasonable rate.

I installed this app on 4/18. Upon installing the app I noticed how the grammar and spelling errors throughout lend to confusion on what needs to go into a given field. The way it’s worded could mean a few different things. Next, I saw that you need to edit and paste code into a line to get payment methods to show up, in my case a net30 pay later. It gives a screen shot of where the code needs to be pasted, but that section doesn’t exist in my code. I’m not sure if it’s a theme issue, or if instructions were written prior to an update, but I cannot paste the code where it tells me. I emailed support the same day, 4/18, and I never heard back from the developer. They only give a 4-day free trial, so here I am at full 4 days and no response. I’m uninstalling the app since I’ve received no customer service whatsoever, and I’m definitely not paying $10 just to see if it might work for our needs when I can’t get any support response.
Beyond that, I suggest you have someone go over your app and fix all the confusing grammar, and the spelling mistakes so at least it looks more professional and is less confusing. I’d also recommend more than a 4-day free trial. Standard seems to be 7-14 days. If I had a week or two maybe we could've gotten somewhere.