Recensies (53)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
24 maart 2026

Charback.io really helped us get control over our chargebacks. The system is super clear and works much faster than what we used before. Definitely recommend it if you want to handle this properly.

Claire Montreal Boutique
Nederland
Ongeveer een maand gebruiken de app
31 maart 2026

The customer support at Charback.io has been excellent. Grace, in particular, helped me resolve an issue quickly and efficiently, making the whole experience smooth and stress-free. The platform itself is clear and much faster than what we used before. I’d definitely recommend it if you want to handle chargebacks properly.

London Classics
Nederland
22 dagen gebruiken de app
6 mei 2026

Great customer support . Had an issue with my billing descriptor after switching to a US LLC and Grace from the support team sorted it out quickly. She walked me through exactly what needed to be updated in Shopify and confirmed my alerts were active.

Mark & Houston
Verenigde Staten
4 maanden gebruiken de app
9 april 2026

I recently helped by Roudy — it was a 5-star experience! He was extremely helpful, friendly, and professional. I’ve been using Chargeback.io for about a year now and I’m still very satisfied with the service. The support is always excellent and efficient. Highly recommend!

CASA INÉS
Verenigd Koninkrijk
5 maanden gebruiken de app
16 maart 2026

Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.

SAINT ARMONT
Verenigde Staten
4 maanden gebruiken de app
11 februari 2026

Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.

Beckett & Knox
Verenigde Staten
12 maanden gebruiken de app
7 mei 2026

Chargeback.io has been super helpful for managing Ethoca alerts and reducing potential chargebacks for my Shopify store. Setup was smooth, support is responsive, and the system works as expected. Already helped me catch and refund orders early before they turned into disputes. Great experience so far.

Farringdon Wear
Singapore
15 dagen gebruiken de app
10 maart 2026

We've had a very positive experience using Chargeback.io. The platform makes it much easier to manage chargebacks in an organized and efficient way. Everything is clearly structured, which saves a lot of time.

The system helps reduce stress around chargebacks and allows our team to stay focused on running the business.

Overall, a very useful tool for any online store dealing with payment disputes. Highly recommended.

Estelle's Closet
België
Ongeveer een maand gebruiken de app
11 maart 2026

I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.

Kaomi Sleep
Verenigde Staten
19 dagen gebruiken de app
27 maart 2026

This app works perfectly. The country where I sell has a high percentage of chargeback rate. This helps me deal with potential issues coming from the card providers. Jack was also very helpful via chat

Revosia
Spanje
8 dagen gebruiken de app