Avaliações (53)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
6 de maio de 2026

Great customer support . Had an issue with my billing descriptor after switching to a US LLC and Grace from the support team sorted it out quickly. She walked me through exactly what needed to be updated in Shopify and confirmed my alerts were active.

Mark & Houston
Estados Unidos
4 meses usando a aplicação
9 de abril de 2026

I recently helped by Roudy — it was a 5-star experience! He was extremely helpful, friendly, and professional. I’ve been using Chargeback.io for about a year now and I’m still very satisfied with the service. The support is always excellent and efficient. Highly recommend!

CASA INÉS
Reino Unido
5 meses usando a aplicação
16 de março de 2026

Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.

SAINT ARMONT
Estados Unidos
4 meses usando a aplicação
11 de fevereiro de 2026

Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.

Beckett & Knox
Estados Unidos
12 meses usando a aplicação
24 de março de 2026

Charback.io really helped us get control over our chargebacks. The system is super clear and works much faster than what we used before. Definitely recommend it if you want to handle this properly.

Claire Montreal Boutique
Países Baixos
Aproximadamente 1 mês usando a aplicação
7 de maio de 2026

Chargeback.io has been super helpful for managing Ethoca alerts and reducing potential chargebacks for my Shopify store. Setup was smooth, support is responsive, and the system works as expected. Already helped me catch and refund orders early before they turned into disputes. Great experience so far.

Farringdon Wear
Singapura
15 dias usando a aplicação
31 de março de 2026

The customer support at Charback.io has been excellent. Grace, in particular, helped me resolve an issue quickly and efficiently, making the whole experience smooth and stress-free. The platform itself is clear and much faster than what we used before. I’d definitely recommend it if you want to handle chargebacks properly.

London Classics
Países Baixos
22 dias usando a aplicação
10 de março de 2026

We've had a very positive experience using Chargeback.io. The platform makes it much easier to manage chargebacks in an organized and efficient way. Everything is clearly structured, which saves a lot of time.

The system helps reduce stress around chargebacks and allows our team to stay focused on running the business.

Overall, a very useful tool for any online store dealing with payment disputes. Highly recommended.

Estelle's Closet
Bélgica
Aproximadamente 1 mês usando a aplicação
11 de março de 2026

I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.

Kaomi Sleep
Estados Unidos
19 dias usando a aplicação
27 de março de 2026

This app works perfectly. The country where I sell has a high percentage of chargeback rate. This helps me deal with potential issues coming from the card providers. Jack was also very helpful via chat

Revosia
Espanha
8 dias usando a aplicação