Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
26. marraskuu 2023

My chargeback win rate has increased drastically. I didn't realize what was involved in a proper submission to fight these disputes. They submit documents 15 to 20 pages long. Would recommend. No cost to user as its paid from disputes won.

Totality Medispa and Skincare
Yhdysvallat
3 kuukautta sovelluksen käyttöä
9. marraskuu 2023

You need this app...no question about it. Even if you don't experience Chargebacks often, this will save you tons of time and money on an automated basis.

For our brand, we use both Stripe and Shopify payments. Chargeflow has won us back 5-figures in disputes (automatically) and also helps me keep track of the type of disputes coming in.

This app allows us to not only automate chargebacks but know exactly what type of chargebacks are happening so we can proactively improve the overall business.

douxds
Yhdysvallat
Vuosi sovelluksen käyttöä
14. marraskuu 2023

Best hands-off solution for fighting chargebacks. Chargeflow will handle all chargebacks/claims for me, without my help or the help of an employee. So far, their responses to my chargebacks has been amazing which resulted in a lot of chargebacks won.

KlarSonne
Alankomaat
6 kuukautta sovelluksen käyttöä
9. marraskuu 2023

Absolutely amazing customer service. Insanely quick yet concise responses from the CS team, especially Mariane. The UI is extremely easy to navigate and is super clean and organized. Implemented the app and they immediately got to work on submitting chargebacks! Great thing they have going here. Can't wait to try the new feature, Chargeback Alert. Highly recommend Chargeflow!

thepublicityhive
Yhdysvallat
3 kuukautta sovelluksen käyttöä
27. marraskuu 2023

I recently had the pleasure of interacting with Marianne from Chargflow and I must say, her customer service was exceptional. Marianne was polite, professional, and went above and beyond to ensure that my needs were met. Her quick response time was impressive and greatly appreciated. I just started using Charge Flow, and I'm already seeing results. It is a good and reliable app that has helped me manage my Chargebacks effectively and efficiently. I highly recommend Marianne for outstanding customer service and Chargeflow for anyone looking for a reliable finance management app. Thank you, Marianne, and Chargeflow for making my life easier!

WolfEvolution
Yhdysvallat
4 päivää sovelluksen käyttöä
2. marraskuu 2023

Great company, Boaz is very flexible with the calls and helped me out quickly. thanks!

ValleyViolet.com
Alankomaat
5 kuukautta sovelluksen käyttöä
Chargeflow, Inc. vastasi 12. marraskuu 2023

Hey, thanks for your feedback!

We're always to support you, 24/7, feel free to reach out any time!

6. marraskuu 2023

My niche has high chargeback rate so installing this app has literally saved my business. Boaz has been extremely helpful in sorting everything out for us. This is the app to use if you need to stop your chargebacks from shutting down your store.

The OrthoFit - Premium Orthopedic Footwear
Australia
Noin 2 kuukautta sovelluksen käyttöä
25. lokakuu 2023

this apps is very sucks. charge me without notification...i never to use for chargeback recovery also

mysuncatcherdream
Singapore
2 kuukautta sovelluksen käyttöä
Chargeflow, Inc. vastasi 8. tammikuu 2024

Hey Ah Hock - I'm Ariel, the CEO and co-founder of Chargeflow.

Thank you for taking the time to share your feedback. I'm personally here to address your concerns and ensure your satisfaction with our service.

I apologize for any confusion regarding the charges from our app. We strive for complete transparency and clear communication about our fees. I understand that unexpected charges can be concerning, and I am dedicated to clarifying this matter for you.

You began using Chargeflow on August 10, 2023. Within two weeks, we successfully handled a chargeback on your behalf (Case ID: 9912287528), demonstrating the tangible benefits we offer to your business. The charge you noticed was a "Success Fee," which we only apply after successfully recovering a transaction for you. This is in line with our commitment to a success-based pricing model, ensuring that we only benefit when we bring value to your business.

Given this context, I believe the 1-star review might be based on a misunderstanding. We adhere strictly to our pricing policy, which you agreed to upon signing up. Our goal is to assist entrepreneurs like you in combating fraud and enhancing your business's financial security.
As a fellow founder, I kindly ask you to reconsider your review.

Such feedback significantly impacts our app's performance and ranking, potentially misleading other merchants who could benefit from our solution.

I'm committed to making your experience with Chargeflow a positive and fruitful one. I've sent you an email outlining a detailed plan for how we can proceed, including a special offer designed just for you.

I'm asking for the opportunity to demonstrate the full value of Chargeflow to you. Please feel free to contact me directly at ariel@chargeflow.io to discuss any further concerns or questions you might have.

Your feedback is invaluable, and I'm hopeful we can transform your experience into a positive one.

Best,
Ariel

29. marraskuu 2023

This is our first time to use this APP. The online chat services are very fast and professional.

Runhood Power Inc.
Yhdysvallat
Noin 4 tuntia sovelluksen käyttöä
3. lokakuu 2023

Chargeflow is a game-changer for managing chargebacks! I've just started using it, and I'm already impressed by how easy it is to navigate. Looking forward to exploring more of its features.

true-deals-club
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Chargeflow, Inc. vastasi 23. lokakuu 2023

I appreciate your feedback, thanks:)

We work hard to allow a seamless and easy usage of our app, so you can focus on growing your business with no worries about chargeback handling.