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So far so good! Mariane made it clear that I don't get charged unless they win the case for me, in which they'll take 25%. Sounds fair to me! She's been extremely helpful and kind throughout the process, offering to update me through email, which I prefer.
What happened:
Customer placed and order and then issued a chargeback 40 minutes later before we even got a chance to send her package. She ...
Chargeflow has totally changed the way we deal with chargebacks. As our Shopify store grew, we were spending way too much time dealing with disputes. Since we started using Chargeflow, it's been pretty much hands-off. Their customer service is also super responsive and helpful. Definitely recommend if you want to save time and stress.
I would recommend this app to anyone that does not want to internally and manually manage disputes for their store. I continue to be impressed with the advancements and new upgrades that they are constantly releasing to improve dispute management. I have worked with a lost of dispute management apps and this is by far the most user friendly. Our rep, Boaz, has been so easy to work with and is ...
The people at chargeflow are absolutely amazing to work with. They are very quick to respond, will help you with any questions that you may have and the system they use to help you win chargebacks is pretty amazing. The best part about this system is you only get charged if you win.
As a business owner i feel that every single business needs this on their website. We all know there are lots of ...
If you want to keep your payment processor safe, without holds due to increase of chargebacks when scaling, this is must have app.
It also have the alerts feature which refunds the customer before the dispute turns into a chargeback keeping your payment processor dispute rate low.
They also handles your disputes, submitting evidence to your payment processor and you are charged a percentage only ...
The platform is super easy to use, takes the stress out of handling disputes, and saves us lots of time. We love how automated everything is, and the real-time updates keep us in the loop. Additionally, their support team is always quick to help if we need anything.
I just had an amazing video call with Juda from the Chargeflow team — he was super helpful, really friendly, and explained everything clearly. Honestly, top-notch support.
Chargeflow isn’t just about winning chargebacks — it also alerts you when a customer might try to scam you or request a chargeback before it even happens. That level of prevention is a game-changer.
The commission system is ...
Great app, great experience. Handled my first chargeback very smoothly wich resulted in a win right away. Would recommend this app to every merchant on Shopify. Great job guys.
I just signed up, and I want to mention chargeback case they put forward with the bank looks very professional and clearly outlines all the facts. They were a great help in getting everything set up. So far, everything is going well.
I had already left a one-star review, but I deleted it because they refunded me and promised things would be resolved. Unfortunately, I’m back because nothing has changed.
Chargeflow offered “no charge until December 31, 2024”, but they kept charging me even after I deleted the app in January.
Now it’s April and I’m still getting charged €90–€100 every month, with no clear explanation. In 2025, I ...