Chargeflow Dispute Chargebacks , 160件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2022年6月14日

First of all, the customer support is fantastic. So glad that their customer service is still a real human, it's so rare these days. Their employees are knowledgeable, courteous, and go the extra mile to assist you. So professional!
Second, the app is intuitive. So it was easy to use and so easy to set up.
Third, this company has lifted a huge weight off our shoulders by handling inquiries, claims, and disputes. The number of times Charge flow saved us from customers using chargeback as a way to get free stuff.
Highly recommended app for anyone who deals with online payments on this platform.

Sohnne Inc.
アメリカ合衆国
アプリの使用期間:10ヶ月
Chargeflow, Inc.が返信しました 2022年8月2日

Thanks so much for your kind words!
Along with our developed AI, we make sure our human resources are at the top, in order to serve our merchants appropriately.

2022年9月12日

Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!

HighPeakCo
アメリカ合衆国
アプリの使用期間:10ヶ月
Chargeflow, Inc.が返信しました 2022年9月19日

Thanks, we appreciate your great review!
Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.

2022年6月26日

I used this app because recently I have been getting a lot of chargebacks. The team was able to assist me for sure. The are willing to help & have great service!

Passé NY
アメリカ合衆国
アプリの使用期間:10ヶ月
Chargeflow, Inc.が返信しました 2022年7月19日

Thank you so much!
Our mission is to be of absolute assistance in fighting those chargebacks for merchants from A to Z.

2023年7月20日

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Neil Jou Productions
アメリカ合衆国
アプリの使用期間:7ヶ月
Chargeflow, Inc.が返信しました 2023年11月9日

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

2023年3月13日

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Trillest Co
アメリカ合衆国
アプリの使用期間:9ヶ月
Chargeflow, Inc.が返信しました 2023年3月20日

Thanks for you worm words!

Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.

We're always here with our human live service, anytime:)

2022年11月29日

Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.

Vinia
アメリカ合衆国
アプリの使用期間:9ヶ月
Chargeflow, Inc.が返信しました 2022年12月26日

Thank you so much for your great review!
Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.

2023年6月4日

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Boo Beauty Bar
オーストラリア
アプリの使用期間:8ヶ月
Chargeflow, Inc.が返信しました 2023年11月9日

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)

2022年9月7日

Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.

Kick Game
イギリス
アプリの使用期間:8ヶ月
Chargeflow, Inc.が返信しました 2022年9月19日

Thanks for you kind words!
We do our best to leverage our expertise and experience for saving you precious time and money.

2022年8月9日

Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.

VIOSSI
アメリカ合衆国
アプリの使用期間:8ヶ月
Chargeflow, Inc.が返信しました 2022年8月10日

Thanks for your feedback!
You, as a business man, have so many chores you need to focus on. Now, responding to chargebacks will not be on your list.

2023年6月9日

For now with the customer service I am getting for them I'll be giving them 5. They are absolutely one chat away regardless of time zone!

Fazella
ドイツ
アプリの使用期間:7ヶ月
Chargeflow, Inc.が返信しました 2023年11月9日

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)