Chargeflow チャージバック対策

We had an issue early on where a feature we'd specifically asked to be turned off stayed active and we were charged for it. Chargeflow fixed it quickly and refunded the charge.
Since then, their team has been very helpful with setting up our account and investigating issues stemming from our Shopify Payments configuration.
The alert feature seems to be working well, and has helped prevent a few chargebacks over the last months, which is exactly what we were looking for.

The feature set is very comprehensive and addresses the main chargeback and fraud-prevention challenges I needed to solve. It has been a valuable tool for managing these issues more efficiently.

Carla from Chargeflow provided exceptional support. She was incredibly responsive, patient, and genuinely took the time to understand my situation rather than giving generic answers. She made the whole process feel straightforward and kept me updated throughout.

Really impressed with the level of service. Carla is a huge credit to the Chargeflow team and easily one of the best support experiences I’ve had. Highly recommend.

Want to just give some credit to John, was fantastic help, top tier customer support.

Jory was incredibly helpful! With their assistance, I was able to save a hige amount of time.

Cassie is such a great, kind person who supports us through the pipeline. Thank you, guys, for the support

The chargeflow team are very helpful. No matter what time you need help they are always there no matter what. Great support

Maria was amazing she is very helpful and quick to help. Again thank you Maria!

An excellent service for handling disputes. They are very precise in explaining what documents to provide, how to respond, and how to handle the situation in general. I highly recommend it to everyone.

Amazing service and very helpful staff.