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Mariane from Chargeflow was super attentive, super responsive and did her best to try and reverse a chargeback for me.
Through no fault of her own, nor the app's, I appear set to lose a chargeback case for around $575....as it appears as though without my knowledge, the card was fraudulently used.
So the big banks, still make their money with their $25 Chargeback fee on top of my basically stolen goods.....you would think the banks would have insurance to protect the retailer, who is supplying the goods with a card authorised by the banks in good faith, but not in this world.
Boaz has been outstanding with his service!!!!!!!
Very good support from Juda and his team
So far so good - the service is excellent and the onboarding is quite easy. Maria with support was super helpful.
Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.
Very thorough investigating, 5-Star Service!
The team is fantastic and super kind. Knowledgeable and makes time for us to understand our business and take care of us as a small business.
The price is very reasonable and Chargeflow understand our priorities and work with us fantastically to stop fraud and false chargebacks.
Highly recommend the team here. Thankyou for all you do for us.
They are really helpful, and always available to handle your store Disputes. A Big Thanks to the Team.
Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.
Great app, they are very efficient in defenses and the support team is very helpful.