Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
17 april 2023

Mariane w/ 10/10 customer service, questionable customers were visiting My Store, and they assisted me by helping me figure out if they were trustworthy or not.

Moika's Lookout
Verenigde Staten
2 maanden gebruiken de app
Chargeflow, Inc. heeft geantwoord 20 april 2023

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)

5 april 2022

Chargeflow is a must for anyone looking to offload low-value administrative tasks in order to free up time for activities that truly grow your business!

Cloudy
Verenigde Staten
2 maanden gebruiken de app
Chargeflow, Inc. heeft geantwoord 11 april 2022

Thank you very much for your feedback, we really appreciate your honesty.

Bewerkt 9 januari 2023

I just install the app easy through Shopify and the support team are really nice but before i use the service, the Shopify or Chargeflow team ask me to confirm the following condition. Dose anyone here has experience with this?
Your next bill
You will be charged for this app once you start using it. These charges appear on your monthly bill and marginal bills.
Calculated based on usage of this app (max $250.00 USD per 30 days).

Thx for help

Today 09.01.23 my support manager confirmed ( No monthly/minimum fees whatsoever, we charge only when we win).
All good and thx for fast & good service

FreeStyle 4Ever
Spanje
Ongeveer 2 maanden gebruiken de app
Chargeflow, Inc. heeft geantwoord 6 februari 2023

you're very welcome!

Our pricing is success-based, putting us on the same boat with you, doing our best to win as many chargebacks as possible.

Thank you for your review!

22 februari 2023

Chargeflow is a helpful, unique app for my Shopify stores' customer chargebacks. Their customer support team responds quickly and the app features are well-designed. I look forward to using this app for many years to come, as it saves me a bunch of time. Thank you!

HoloGear
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Chargeflow, Inc. heeft geantwoord 20 maart 2023

We appreciate your honest feedback - thank you!

As much as we can wish you won't get any chargebacks, it's only natural they will come, but now you know we have your back:)

30 december 2021

It was a little difficult to set up but once it's all setup it's a very nice/easy setup to have. The team has gone above and beyond to find solutions for my chargebacks. Very responsive and helpful, even go out of their way to text you. Thank you!

Hills And Horizons
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
1 november 2022

love the app i would recommend it to everyone and their customer service is great they helpped me set up my store great job

rrebecasglamboutique
Verenigde Staten
Ongeveer een maand gebruiken de app
Chargeflow, Inc. heeft geantwoord 9 november 2022

Thank you for this great review Rebecca!
Any assistance you need - technical or support - we immediately face and do our best to help out.

5 september 2022

Very informative and helpful, easy to work with and actually cares about provided assistance to cases!

Ten19ClothingCo
Verenigde Staten
Ongeveer een maand gebruiken de app
Chargeflow, Inc. heeft geantwoord 5 september 2022

Thank you for your wonderful review!
Our entire model is based on caring about our clients' resources, making it as simple and worthy as it can get.

12 maart 2023

Fantastic service and highly recommend this to any retailer out there to stop fraud charge backs and save profits

Entertainment Warehouse UK
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Chargeflow, Inc. heeft geantwoord 20 maart 2023

Thanks for your great feedback!

Any type of chargebacks can be automatically handled with the best professional tools exist, in order for you, as a retailer, to spend your time & money on growing your business instead of fighting disputes.

20 december 2022

Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.

Luxora London
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Chargeflow, Inc. heeft geantwoord 26 december 2022

Thanks so much for your great feedback!

Winning chargebacks is easier than ever, after handling hundreds of thousands of cases for our clients.
We're glad we could help you recover your lost money:)

13 maart 2023

All in one chargeback management, very helpful for our business with a very good win rate of disputes made against our business.

Highly recommend installing this app.

FiraLos
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Chargeflow, Inc. heeft geantwoord 20 maart 2023

I appreciate your great feedback!

Thanks for trusting us with handling multiple stores of yours:)
We will keep on doing our best to achieve high win-rate and make sure no money is left on the table.