Avaliações (233)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
7 de outubro de 2024

hargeflow Dispute Chargebacks is an absolute game-changer for any Shopify store owner dealing with the headache of chargebacks. The process of fighting unfair chargebacks can be time-consuming and incredibly frustrating, but Chargeflow makes it effortless. Their automated system takes the burden off your plate, and they handle everything so professionally
It’s a no-brainer if you’re looking for an easy, effective way to fight back against meaningless chargebacks. Highly recommended!

onewith
Estados Unidos
11 months usando a aplicação
11 de novembro de 2024

Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.

Superfoods Company
Estados Unidos
7 months usando a aplicação
23 de outubro de 2024

This app invaluable for those that do not have the time to deal with disputes, you should definitely consider adding chargeflow to your Shopify Store.

OrcaPlunge
Estados Unidos
11 months usando a aplicação
11 de setembro de 2024

Chargeflow has been so helpful in handling our chargebacks, and has taken such a lift off the team! The platform is easy to navigate, very intuitive, and I especially love that you're able to see who your account rep is within the account icon, as well as schedule a meeting!

Love Wellness
Estados Unidos
About 1 year usando a aplicação
25 de setembro de 2024

It's been great so far. They are continually making good improvements to the entire dashboard and overall UX and it's amazing to hand this part of owning a business off to someone who does it well. Customer support has been timely and helpful.

Sweeter Gifts
Estados Unidos
8 months usando a aplicação
22 de outubro de 2024

This might be a scam. It’s hard to say because lack of transparency. They do not give a clear breakdown of fees. I emailed them recently asking for of which orders accounted for a recent charge of $1515.96. After a week no reply. A sent another reminding them. Still no reply. That’s why the word scam is coming to mind.

Rejuva Fresh
Estados Unidos
Over 1 year usando a aplicação
3 de novembro de 2024

Customer service is 10/10 ! Helped me to navigate a new chargeback - Thanks guys

Toochi Tattoo
Nova Zelândia
Over 1 year usando a aplicação
28 de outubro de 2024

Had a call with Juda, and he explained how chargeflow works. He made sure installment was all configured correctly! Very easy to communicate with their customer support.Thank you for your help and time!

Voyagear
Estados Unidos
3 months usando a aplicação
27 de agosto de 2024

Chargeflow has been extremely helpful navigating fraudulent chargebacks for our small shop. If you are looking for a fair price and a company that will have your back every step of the way to resolving chargeback issues look no further than Chargeflow.

7000 Feet Running Company
Estados Unidos
About 1 year usando a aplicação
25 de agosto de 2024

Mariane from Chargeflow was super attentive, super responsive and did her best to try and reverse a chargeback for me.

Through no fault of her own, nor the app's, I appear set to lose a chargeback case for around $575....as it appears as though without my knowledge, the card was fraudulently used.

So the big banks, still make their money with their $25 Chargeback fee on top of my basically stolen goods.....you would think the banks would have insurance to protect the retailer, who is supplying the goods with a card authorised by the banks in good faith, but not in this world.

Elwood 101
Austrália
8 months usando a aplicação