Avaliações (209)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
13 de março de 2023

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Trillest Co
Estados Unidos
9 months usando a aplicação
Questão respondida por Chargeflow, Inc. 20 de março de 2023

Thanks for you worm words!

Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.

We're always here with our human live service, anytime:)

29 de novembro de 2022

Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.

Vinia
Estados Unidos
9 months usando a aplicação
Questão respondida por Chargeflow, Inc. 26 de dezembro de 2022

Thank you so much for your great review!
Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.

7 de setembro de 2022

Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.

Kick Game
Reino Unido
8 months usando a aplicação
Questão respondida por Chargeflow, Inc. 19 de setembro de 2022

Thanks for you kind words!
We do our best to leverage our expertise and experience for saving you precious time and money.

9 de agosto de 2022

Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.

VIOSSI
Estados Unidos
8 months usando a aplicação
Questão respondida por Chargeflow, Inc. 10 de agosto de 2022

Thanks for your feedback!
You, as a business man, have so many chores you need to focus on. Now, responding to chargebacks will not be on your list.

4 de junho de 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Boo Beauty Bar
Austrália
8 months usando a aplicação
Questão respondida por Chargeflow, Inc. 9 de novembro de 2023

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)

27 de outubro de 2022

I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.

My Picks for You
Estados Unidos
7 months usando a aplicação
Questão respondida por Chargeflow, Inc. 31 de outubro de 2022

It's great serving grateful clients like you:)

We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business.

Thank you so much for your kind words!

8 de dezembro de 2021

This app is a must for any store. It's the ultimate way to gain back revenue that otherwise will be lost! save your time and get it... oh and the support is top notch! thank you Chargeflow team!

Harmony Grove Woodcraft
Estados Unidos
7 months usando a aplicação
20 de julho de 2023

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Neil Jou Productions
Estados Unidos
7 months usando a aplicação
Questão respondida por Chargeflow, Inc. 9 de novembro de 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

31 de março de 2023

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

79Pets.com
Singapura
7 months usando a aplicação
Questão respondida por Chargeflow, Inc. 18 de abril de 2023

We appreciate your great review, thanks!

Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)

9 de agosto de 2022

Very convenient to use and will save me a lot of time and money. Will be using for a long time. Thanks to the team for explaining how it works so well!

Mailee™
Estados Unidos
7 months usando a aplicação
Questão respondida por Chargeflow, Inc. 9 de agosto de 2022

Thank you for your kind words!
We are always happy to serve you as clients and get to know you in person in order to brighten the way we can help recovering your lost money from chargebacks.