Recensioner (258)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
10 januari 2025

Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth.

The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.

The Beard Club
USA
Mer än ett år användning av appen
22 januari 2025

We needed to get RDR set up ASAP, so we reached out to Chargeflow's support team, and they were amazing. They jumped right in and made sure everything was up and running smoothly in no time. Super helpful and responsive—definitely recommend if you're looking for a quick and east chargeback solution! Thank you again Joice!!

coBIO™
USA
4 månader användning av appen
3 januari 2025

This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!

Shilajit Essence
USA
8 månader användning av appen
9 januari 2025

Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded.

We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low.

Also, Mariane in support was super helpful.

Site To Buy
Storbritannien
Ungefär 2 månader användning av appen
Redigerat 13 december 2024

They save you and your staff time, and are not many apps that do what this one does. Furthermore the app developers are working hard to give their customers good service.

Rejuva Fresh
USA
Mer än ett år användning av appen
11 november 2024

Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.

Superfoods Company
USA
7 månader användning av appen
28 december 2024

I want to express my gratitude and appreciation for Chargeflow, especially for Maria's outstanding service. From start to finish, the support I received was absolutely exceptional. Maria went above and beyond to ensure all my questions were answered and that my issues were resolved quickly and effectively.

Her professionalism, kindness, and thorough understanding of the process truly stood out. It's rare to find such personalized and efficient customer service nowadays, and Maria exceeded all my expectations.

Chargeflow as a platform has proven to be reliable and user-friendly, but the incredible service provided by Maria is what makes the experience even more remarkable. Thank you, Maria, and the entire Chargeflow team for your dedication and excellence!

ADORE
Belgien
Ungefär en månad användning av appen
19 december 2024

Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process.

Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!

Zoë Rêve
Nederländerna
Ungefär en månad användning av appen
2 januari 2025

Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.

Milky Tomato
USA
Ungefär ett år användning av appen
5 januari 2025

Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.

Pretty and Powerful Enterprise LLC
USA
3 månader användning av appen