Helhetsomdöme
4,7
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
5 oktober 2023

I don't understand why all these 5* reviews. Please write honest reviews and stop misleading other merchants. This app is doing exactly what you could by yourself and nothing miracle. You can just respond to the chargeback by yourself and that's what this ap is doing. About winning is the most important thing, so you have same chance either doing on your own or use this app. I don't see this app is better than what you can do by responding by yourself. It is useless and misleading and please help yourself by adding any evidence you have to fight your chargebacks. They are very hard to win as the banks are always on customer's side. good luck

Allmartdeal
USA
5 dagar användning av appen
Chargeflow, Inc. svarade 15 oktober 2023

Hello,

I'm Ariel, CEO of Chargeflow. First and foremost, I'd like to thank you for taking the time to share your thoughts on our product. Every piece of feedback is crucial to us.

The primary purpose of the Chargeflow Automation product is to offer businesses a hands-off solution to the intricate issue of chargebacks. We recognize that the world of chargebacks is vast and multifaceted. The numerous guidelines, rules, and industry regulations can be overwhelming even for the experienced. Moreover, while knowledge is key, executing these processes efficiently can be a considerable time sink, especially when dealing with a significant volume. This often results in decreased team productivity. Furthermore, juggling these tasks across various payment service providers only adds to the complexity and time commitment. You're correct in saying that many of these tasks can be handled in-house, but our question is: Should they be, especially when there are more strategic aspects of your business that require your attention?

Chargeflow aims to alleviate these operational burdens, allowing businesses to focus on what they do best - their core product, customer relationships, and growth. Importantly, our fee structure is contingent on our success. We charge only when we successfully help recover chargebacks on your behalf.

I noticed that you haven't fully activated the app. By doing so, the comprehensive value of our solution would become more evident. Additionally, there are numerous other features and benefits that you might still need to explore. I'd appreciate the opportunity to walk you through them personally and ensure you receive the most from our product.

Lastly, I'd love to provide you credits to receive a "FREE" trial to re-review the app and consider editing this review eventually (hopefully for a positive one). Kindly reach out to me directly at ariel@chargeflow.io

Thank you again for your feedback, and I hope we can demonstrate the true value Chargeflow brings to your operations.

Ariel

6 januari 2022

Setup was lightning fast lol - Ariel was also quick to help and offer advice - testing this out on my new store next week - let's go!

The Pano Mirror
USA
21 dagar användning av appen
Chargeflow, Inc. svarade 23 januari 2022

We're glad you like our service! Thanks for the honest words.

23 maj 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Rejuvia
USA
20 dagar användning av appen
Chargeflow, Inc. svarade 28 augusti 2023

Thank you for your great feedback, much appreciated!

Nowadays, success equals time & money indeed, and we focus on saving you more of these.

7 juni 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Alpha Weebs
USA
19 dagar användning av appen
Chargeflow, Inc. svarade 9 november 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

20 september 2023

Amazing customer support, very responsive, reliable, and communicative.

wickedsociety.us
USA
6 dagar användning av appen
Chargeflow, Inc. svarade 9 november 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

15 augusti 2022

The service behind this app is really well done I highly recommend it if you deal with frequent chargebacks!

Aftershock
Australien
15 dagar användning av appen
Chargeflow, Inc. svarade 16 augusti 2022

Thanks so much!
Naturally business grow and it comes along with chargebacks, so we want to make sure they are dealt with with maximum professionalism.

17 februari 2022

Thisapp handles chargebacks much better than Disputifer (another app that I don't recommend which breaks your cart page for some reason). Chargeflow has an actual human digging deep to make sure the answer is thorough as possible.

Diamond Art Club
USA
15 dagar användning av appen
Chargeflow, Inc. svarade 22 februari 2022

Thank you so much for your wonderful review! We're glad to have you as a customer. As you know, we're here 24/7 for any inquiry you might have.

21 september 2022

I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.

SIO Beauty
USA
14 dagar användning av appen
Chargeflow, Inc. svarade 22 september 2022

Thanks for your kind feedback!
We do our best to integrate with any platform and payment processors out there, in order to provide full coverage for your online orders.

16 maj 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Phoenix Collective SG
Singapore
12 dagar användning av appen
Chargeflow, Inc. svarade 28 augusti 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

12 april 2023

Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.

Moon Dance Charms
Nederländerna
9 dagar användning av appen
Chargeflow, Inc. svarade 18 april 2023

Thank you so much for your great feedback!

Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)