Recensioner (208)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
12 april 2023

Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.

Moon Dance Charms
Nederländerna
9 dagar användning av appen
Chargeflow, Inc. svarade 18 april 2023

Thank you so much for your great feedback!

Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)

10 mars 2023

Maria was absolutely wonderful to chat with. It was a REAL person behind the customer service and she was able to help me confirm multiple things. We have yet to see if the program will help with chargebacks as we just submitted one... however, the evidence is in our favor, thus far, and we are expecting a positive result.
It's truly MIND boggling what people will do to get money back for a product they received. We are dealing with a customer who stated they did not receive their package TWICE... living in a gated community. GEO scans show that their package was delivered TWICE... meaning, they not only got the product TWICE, but they made a claim with the Carrier AND did a chargeback! So dubious and should be punishable by law as fraudulent! UGH
Hope Chargeflow will work!

Creating Perfume
USA
7 dagar användning av appen
Chargeflow, Inc. svarade 20 mars 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

20 september 2023

Amazing customer support, very responsive, reliable, and communicative.

wickedsociety.us
USA
6 dagar användning av appen
Chargeflow, Inc. svarade 9 november 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

9 juni 2022

So far, the communication between their team and our team has been phenomenal. The setup was very quick and minimal steps to get up and running. It is a major weight off our shoulders to have the services that they provide. We have been combating the customer abuse of chargebacks, and this is the solution we were looking for. Highly recommended.

babyfirst Store
USA
6 dagar användning av appen
Chargeflow, Inc. svarade 21 augusti 2022

Thanks for your honest feedback!
We do our best to make the entire operation as seamless as possible, allowing you to quickly get back to your business knowing you have the chargebacks chore fully covered.

10 april 2022

Excellent app, and amazing onboarding experience as well as customer service to not only make sure we're getting the most of the app, but also providing useful advice on Chargebacks in general beyond the scope of the app. Thank you!

Rivendell Shop
Nya Zeeland
5 dagar användning av appen
14 augusti 2022

I was pleasantly surprised to see the useful and user friendly interface that was atomically set up when I installed the app. Right away it located a current charge back request and began working on it. Today I had an onboarding session with Boraz which was very helpful. So far this looks like just the partner I need as I work to expand my sales.

Dr Baritz
USA
5 dagar användning av appen
Chargeflow, Inc. svarade 16 augusti 2022

Thanks so much for your kind words!
Allowing us to fully handle your chargebacks has a major affect on the other operations of your business, for the good.
Looking forward to continue serve you in the best way we can:)

1 maj 2023

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

INTHEZONE
Irland
5 dagar användning av appen
Chargeflow, Inc. svarade 28 augusti 2023

I appreciate your feedback, thanks!

We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly.

Boaz.

27 december 2022

Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!

DNS Wear
USA
4 dagar användning av appen
Chargeflow, Inc. svarade 9 januari 2023

Thank you for your great feedback!

Our business model is very simple, and puts both you and us on the same boat - when you win, we win.

23 november 2022

I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback

TheWavyyWay
USA
4 dagar användning av appen
Chargeflow, Inc. svarade 29 november 2022

Thank you for your kind words!

We like to get to know our clients on a personal level, it's always nice, and also in order to fully understand your business needs and tailoring our services accordingly.

17 juli 2022

I wasn't sure what to expect when signing up for these guys. We a lot of our cases but we wanted to let someone else handle it for a change and increase our win rates. I have to say I am not disappointed and they are extremely thorough. I was literally blown away by the depth of info they had on an order in dispute. None of the cases we handled ourselves had as much info so I would imagine their win rate is considerably higher. After signing up Mr Edelman contacted me for a 30 minute chat. He really sealed the deal for me. Highly recommend these guys to take the stress away from disputes for PayPal, Stripe, Shopify Payments etc.

GO-ULTRA
USA
3 dagar användning av appen
Chargeflow, Inc. svarade 28 juli 2022

We really appreciate your kind words!
Handling disputes can be rough for merchants, especially when using several payment processors, but Chargeflow's AI saves a lot of time and money, in the most professional way.