Recensioner (258)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
27 november 2023

I recently had the pleasure of interacting with Marianne from Chargflow and I must say, her customer service was exceptional. Marianne was polite, professional, and went above and beyond to ensure that my needs were met. Her quick response time was impressive and greatly appreciated. I just started using Charge Flow, and I'm already seeing results. It is a good and reliable app that has helped me manage my Chargebacks effectively and efficiently. I highly recommend Marianne for outstanding customer service and Chargeflow for anyone looking for a reliable finance management app. Thank you, Marianne, and Chargeflow for making my life easier!

WolfEvolution
USA
4 dagar användning av appen
27 december 2022

Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!

DNS Wear
USA
4 dagar användning av appen
Chargeflow, Inc. svarade 9 januari 2023

Thank you for your great feedback!

Our business model is very simple, and puts both you and us on the same boat - when you win, we win.

23 november 2022

I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback

TheWavyyWay
USA
4 dagar användning av appen
Chargeflow, Inc. svarade 29 november 2022

Thank you for your kind words!

We like to get to know our clients on a personal level, it's always nice, and also in order to fully understand your business needs and tailoring our services accordingly.

17 juli 2022

I wasn't sure what to expect when signing up for these guys. We a lot of our cases but we wanted to let someone else handle it for a change and increase our win rates. I have to say I am not disappointed and they are extremely thorough. I was literally blown away by the depth of info they had on an order in dispute. None of the cases we handled ourselves had as much info so I would imagine their win rate is considerably higher. After signing up Mr Edelman contacted me for a 30 minute chat. He really sealed the deal for me. Highly recommend these guys to take the stress away from disputes for PayPal, Stripe, Shopify Payments etc.

GO-ULTRA
USA
3 dagar användning av appen
Chargeflow, Inc. svarade 28 juli 2022

We really appreciate your kind words!
Handling disputes can be rough for merchants, especially when using several payment processors, but Chargeflow's AI saves a lot of time and money, in the most professional way.

8 september 2022

This is one very professional company. I still don't have any issue resolved from their side because I decided to install it after one huge chargeback but even after the initial meeting I am pretty sure they are the ones who will help me in the future. Looking forward to it. (Not really, who likes chargebacks :)

StudioDesk USA
USA
3 dagar användning av appen
Chargeflow, Inc. svarade 12 september 2022

We much appreciate your great review!
Nobody like chargebacks, but experience shows that when you let go of the chargebacks chore - you will have more time and resources to grow your business, allowing us to fully-handle all chargebacks.

2 november 2022

There app looks really great ! I don't have a lot of chargeback for now, but I think they will certainly help me a lot ! Plus the support team is extraordinary ! You install the app (that is free) and the next day you already have an onboarding call with the person that will help you if you have any issues :)

Ripcorde
Frankrike
3 dagar användning av appen
Chargeflow, Inc. svarade 10 november 2022

We appreciate your awesome review - thank you!

Chargebacks are an issue you want to have after you assure it's fully covered, so it's great you've installed our app in advance.

Always pleased to help on the spot, as we understand that behind every successful business there's an owner who needs to now he has full and quick support.

9 december 2022

The team is highly professional and responsive. I'd recommend this anyone who wants to scale their business and invest valuable time into business development, rather than dealing with disputes.

All Time Mats
Kanada
3 dagar användning av appen
Chargeflow, Inc. svarade 26 december 2022

Great feedback, thanks a lot!
Merchants are really amazed with how much free-time they have once they don't need to deal with their chargebacks.

12 september 2022

Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!

HighPeakCo
USA
2 dagar användning av appen
Chargeflow, Inc. svarade 19 september 2022

Thanks, we appreciate your great review!
Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.

12 januari 2022

This app is everything I wanted and more! Completely hands-off chargeback management is the dream, and so far, my expectations have been exceeded. I've vetted Chargeflow's first few responses and wow! They are thorough, organized, and extremely compelling. Absolutely recommend giving them a try!

Sage & Sill
USA
2 dagar användning av appen
Chargeflow, Inc. svarade 23 januari 2022

Thanks for the great review, Sage & Sill! Our goal was to create a fully hands-off chargeback automation service for Shopify merchants, and we're glad we made that possible. Looking forward to assist your further on your journey.

26 oktober 2022

So far it has been a good experience. I appreciate the one on one conversation to introduce me to the application.

Mike n' Mandy's Corner
USA
En dag användning av appen
Chargeflow, Inc. svarade 31 oktober 2022

Thanks for your great review Mike!
We do our best to integrate our superb technology with human relationship, to promise the satisfying service we provide.