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Chargeflow is amazing! I received a chargeback from someone who tried to scam me. I am so thankful I had Chargeback. I contacted them immediately through their chat and Jason helped me quickly. He was very reassuring and told me everything I needed to do. Follow up and communication was prompt and efficient. Hoping this appeal turns out in my favor. :)
This is the best support team I’ve had the pleasure of working with. I’m usually a stressed entrepreneur, and to have 24/7 support especially after hours and on the weekends is just incredible. They’re very fast in responsiveness, thorough and have been able to handle every request even last minute ( a few hours before chargeback deadline ). So far they’ve won 3 out of 5 chargeback disputes and taken a huge load of my back. Super worth it.
They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their customer's questions and take the time to listen to the full story.
Works great, lots of customization options for fighting chargebacks. They are flexible to help with specific requests to accommodate your company needs. Nice staff, always willing to help. Proactive account manager. Would recommend!
Aubrey was incredibly helpful throughout the entire Chargeflow setup process. She explained everything clearly, was very patient with my questions, and made sure the system was configured correctly for my Shopify store.
What I appreciated most was how responsive and supportive she was — it felt like she genuinely cared about getting things right rather than rushing through it. The setup is now clear, organised, and gives me much more confidence handling chargebacks going forward.
Highly recommend her support. Thank you again!
Amazing customer support! The app has save us time, and also the contact with customer service is quick and they really help. Apprecciate having this app!
I have been in contact with several people from the team since 2024 regarding different issues, and I can honestly say they are super friendly, responsive and helpful. The app is super easy to use. In short I love working with Chargeflow.
Carla especially deals with our issues hands on and is always super helpful and super quick to reply :)!
Excellent support and a very helpful app for managing disputes. The team is responsive, professional, and easy to work with. Thank you!
Perfect. Amazing support, especially Carla is outstaning and very helpful.
Carla helped us really good with resolving our chargebacks!