Recensioner (375)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
25 mars 2026

Chargeflow is amazing! I received a chargeback from someone who tried to scam me. I am so thankful I had Chargeback. I contacted them immediately through their chat and Jason helped me quickly. He was very reassuring and told me everything I needed to do. Follow up and communication was prompt and efficient. Hoping this appeal turns out in my favor. :)

Salt & Sentiments
USA
9 månader användning av appen
22 februari 2026

This is the best support team I’ve had the pleasure of working with. I’m usually a stressed entrepreneur, and to have 24/7 support especially after hours and on the weekends is just incredible. They’re very fast in responsiveness, thorough and have been able to handle every request even last minute ( a few hours before chargeback deadline ). So far they’ve won 3 out of 5 chargeback disputes and taken a huge load of my back. Super worth it.

Genie
USA
2 månader användning av appen
6 februari 2026

They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their customer's questions and take the time to listen to the full story.

Coolection
USA
4 månader användning av appen
29 januari 2026

Works great, lots of customization options for fighting chargebacks. They are flexible to help with specific requests to accommodate your company needs. Nice staff, always willing to help. Proactive account manager. Would recommend!

The Broad Store
USA
Ungefär en månad användning av appen
20 januari 2026

Aubrey was incredibly helpful throughout the entire Chargeflow setup process. She explained everything clearly, was very patient with my questions, and made sure the system was configured correctly for my Shopify store.

What I appreciated most was how responsive and supportive she was — it felt like she genuinely cared about getting things right rather than rushing through it. The setup is now clear, organised, and gives me much more confidence handling chargebacks going forward.

Highly recommend her support. Thank you again!

Mitrophics
Storbritannien
29 dagar användning av appen
11 februari 2026

Amazing customer support! The app has save us time, and also the contact with customer service is quick and they really help. Apprecciate having this app!

Broya
Kanada
Nästan 2 år användning av appen
Redigerat 25 mars 2026

I have been in contact with several people from the team since 2024 regarding different issues, and I can honestly say they are super friendly, responsive and helpful. The app is super easy to use. In short I love working with Chargeflow.

Carla especially deals with our issues hands on and is always super helpful and super quick to reply :)!

Modessa Couture
USA
Mer än ett år användning av appen
10 mars 2026

Excellent support and a very helpful app for managing disputes. The team is responsive, professional, and easy to work with. Thank you!

Snagza, LLC
USA
8 månader användning av appen
2 april 2026

Perfect. Amazing support, especially Carla is outstaning and very helpful.

BATANICA
Tyskland
4 månader användning av appen
6 februari 2026

Carla helped us really good with resolving our chargebacks!

Valourás
Nederländerna
7 månader användning av appen