ChargePay Dispute Chargebacks

ChargePay Dispute Chargebacks

Preços
Instalação gratuita. Pode haver cobranças adicionais.
Classificação
4,9 (37)
Programador
ChargePay

Win more chargebacks and PayPal disputes easily. ChargePay helps you auto-recover lost revenue!

ChargePay helps you automatically fight and win chargebacks without the burden of manual effort. Win disputes and chargebacks while you sleep using AI. Easily turn the tables on fraudulent chargebacks and PayPal disputes. ChargePay quickly identifies fraud chargebacks and manages them to recover your lost revenue. ChargePay integrates seamlessly with many payment processors - PayPal, Stripe, and many more. Start your chargeback win-streak today with ChargePay chargeback platform.

ChargePay helps you automatically fight and win chargebacks without the burden of manual effort. Win disputes and chargebacks while you sleep using AI. Easily turn the tables on fraudulent chargebacks and PayPal disputes. ChargePay quickly identifies fraud chargebacks and manages them to recover your lost revenue. ChargePay integrates seamlessly with many payment processors - PayPal, Stripe, and many more. Start your chargeback win-streak today with ChargePay chargeback platform. mais
  • Create winning AI-representments for chargebacks and disputes in just minutes!
  • Fight every chargeback in real-time and get faster resolution with zero effort.
  • Power your chargeback win-streak and protect revenue typically lost to fraud.
  • No manual effort and amazing results. Works nicely with PayPal, Stripe and more.
  • ChargePay team is here to solve your questions and help you win more chargebacks

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

SEON Fraud Protection, Klarna Affirm AfterPay, PayPal Stripe, intercom Zendesk Reamaze, Recharge Bold Subscriptions, Braintree chargebee

Preços

Free

Instalação gratuita

You'll be charged a 20% fee ONLY if we successfully recover a chargeback on your behalf

Todas as taxas são faturadas em USD. Ver todas as opções de preços

Avaliações (37)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
30 de outubro de 2024

Running two online stores, I thought I'd found a solution when I discovered ChargePay. After testing it on both stores, I have some feedback and insight

Automated chargeback, a dashboard to monitor disputes, PDFs generated to combat chargebacks, etc.. But several issues emerged that need addressing.

Here's what happened: On one store, we had a standard credit card chargeback. On the other, a customer made a PayPal enquiry about an address issue which we resolved over the phone ourselves.

ChargePay didn't submit anything to PayPal, yet still charged their fee. When I questioned this, their dashboard showed they'd handled everything (they hadn't) and support was frustratingly unhelpful.

Main Issues:
- Zero control over which disputes they handle
- Support feels automated and takes ages to address problems and ends up ignoring the concerns
- Dashboard claims they're doing work they haven't actually done
- You're charged even when they don't submit anything

Hopefully helpful feedback on improvements:
- Let merchants choose which disputes to automate
- Faster, more helpful support that actually solves issues
- Be transparent about what actions they've actually taken
- Give merchants more control over the process

As a new app since 2023, there's room for improvment. While automated chargebacks sounds great, this isn't quite ready yet. I'd wait until they sort these issues out. If you do install it, carefully track what they actually submit versus what they claim credit for.

Japan Scissors
Austrália
30 days usando a aplicação
24 de agosto de 2024

Installed because our customer support team keeps being overloaded. We primarily use the AI dm feature for Instagram, and the AI looks up people's order infors just from a screenshot of a thankyou page it's so useful would recommend.

UrbanGo
Estados Unidos
28 days usando a aplicação
25 de agosto de 2024

Chargebacks were a constant headache until I found chargepay. Their expert team has made all the difference.

Apex Goods
Estados Unidos
About 2 months usando a aplicação
21 de agosto de 2024

Friendly fraud was eating into my profits until I started using Chargepay. Now, Tolga's help, I'm back on track.

AsusNs
França
6 days usando a aplicação
24 de agosto de 2024

I’ve seen a huge improvement in managing chargebacks since I started using Chargepay. Their team is incredibly supportive.

Iftikhar Interior
Paquistão
About 2 months usando a aplicação

Assistência

Assistência à aplicação fornecida por ChargePay Dispute Chargebacks.

Recursos

Este programador não oferece assistência direta em Português (portugal).

Programador

ChargePay

16192 Coastal Highway, Lewes, DE, 19958, US

Lançada

16 de abril de 2020

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