Shopify Chat

Shopify Chat

par Shopify

Chat live with store visitors. Turn visitors into customers.

2.2 de 5 étoiles(33 avis)

Let visitors reach you easily

Chat is the preferred way for online shoppers to contact a brand. Answer questions and make recommendations for a better shopping experience

Turn visitors into customers

Visitors who chat with a brand are significantly more likely to make a purchase. Turn more visitors into customers through live chat

Works with Shopify Ping

Manage your messages with Shopify Ping, a free iOS app. Access your store and send products, discounts, and new orders directly in the chat


À propos de Shopify Chat

NOTE: Shopify Chat requires an iOS device. Messages are managed in Shopify Ping which is currently only available for iPhone or iPad.

Shopify Chat is a free sales channel made by Shopify that gives your visitors a seamless way to contact you. Effortlessly setup and customize a chat button that will appear on your online store.

Chat with visitors as they browse products on your store and consider making a purchase. Answer questions, make product recommendations, and improve your chances of making a sale.

Messages show up inside Shopify Ping, a free iOS app. Ping lets you send products, discounts, and new orders right inside your conversations with only a few taps.

With Ping and Shopify Chat you can:

  • Add and customize a Chat button on your online store
  • Respond to inquiries in real-time using Shopify Ping
  • Send products, discounts, and new orders in chat
  • Track Shopify sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Shopify Chat you must have an online store
  • Shopify Ping must be installed on an iOS device to receive and respond to messages

S'intègre à

  • Ping

Galerie de médias

Assistance

  • FAQ
  • Politique de confidentialité
  • support@shopify.com

Tarifs

Gratuit

Évaluation globale
2.2 de 5 étoiles
Basé sur 33 avis

  • 5 de 5 étoiles
    15 % des évaluations sont des évaluations à 5 étoiles
    (5)
  • 4 de 5 étoiles
    6 % des évaluations sont des évaluations à 4 étoiles
    (2)
  • 3 de 5 étoiles
    12 % des évaluations sont des évaluations à 3 étoiles
    (4)
  • 2 de 5 étoiles
    21 % des évaluations sont des évaluations à 2 étoiles
    (7)
  • 1 de 5 étoiles
    45 % des évaluations sont des évaluations à 1 étoiles

Avis les plus récents

Impact Absorbents

The chat feature worked very well for me. I was able to get a new customer to order easily, and some of the features of sending products and orders directly in the chat window came in handy.

However, without the ability to schedule active hours, have multiple users, and use a desktop client, I found that the tool becomes unusable for our needs. Add those features in and I would become a user again.

Wash Cómics

This app can´t be costumizable for our store, there is no desktop version in order to manage the chats and we can choose where we want the widget. There are better chat apps.

Boceans of Cape Cod

First off.. I d give it "0" stars. When adding it just goes in a redirect circle. Secondly advertise it is only for ios users before you recommend to download it with big download button? Huge disappointment! Bad planning on someone's part.