Shopify Chat

Shopify Chat

par Shopify

Use live chat to turn visitors into customers.

1.9 de 5 étoiles(87 avis)

Let visitors reach you easily

Chat is the preferred way for online shoppers to contact a brand. Answer questions and make recommendations for a better shopping experience

Turn visitors into customers

Visitors who chat with a brand are significantly more likely to make a purchase. Turn more visitors into customers through live chat

Works with Shopify Ping

Manage your messages with Shopify Ping, a free mobile app. Access your store to send products, discounts and new orders directly in the chat


À propos de Shopify Chat

Shopify Chat now works with Android, iOS, and iPadOS devices with Shopify Ping installed.

Shopify Chat is a free sales channel made by Shopify that gives your visitors a seamless way to contact you. Effortlessly setup and customize a chat button that will appear on your online store.

Chat with visitors as they browse products on your store and consider making a purchase. Answer questions, make product recommendations, and improve your chances of making a sale.

Messages show up inside Shopify Ping, a free mobile app available for iOS, iPadOS and Android. Ping lets you manage customer conversations, make product recommendations and share exclusive discounts to shoppers right inside your conversations with only a few taps.

With Ping and Shopify Chat you can:

  • Add and customize a Chat button on your online store
  • Respond to inquiries in real-time using Shopify Ping
  • Make product recommendations and share exclusive discounts
  • Track Shopify sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Shopify Chat you must have an online store with Shopify
  • Shopify Ping must be installed on an iOS, iPadOS or Android device to receive and respond to messages

S'intègre à

  • Ping

Galerie de supports multimédias

Assistance

Tarifs

Gratuit

1.9 de 5 étoiles

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.
  • 5 de 5 étoiles
    8 % des évaluations sont des évaluations à 5 étoiles
    (7)
  • 4 de 5 étoiles
    5 % des évaluations sont des évaluations à 4 étoiles
    (4)
  • 3 de 5 étoiles
    14 % des évaluations sont des évaluations à 3 étoiles
  • 2 de 5 étoiles
    22 % des évaluations sont des évaluations à 2 étoiles
  • 1 de 5 étoiles
    52 % des évaluations sont des évaluations à 1 étoiles

Avis les plus récents

Drink2Shrink Together

I like how it prods the customers to send a message without being in the way or annoying for them so they won't leave the website.

The Cupcake Queens

Good functionality - easy to install.
Would like the seamless ability to manage the chats on a desktop.
Most other live chats have this.

Fascinators Direct

Early days as we have only just installed this app on our online hat shop: fascinatorsdirect.co.uk

The Shopify live chat app seems easy to use and it's free which is great but you will need to download Shopify ping to reply to your customers.

It's quite basic compared to some other paid apps and it lacks to ability to customise the appearance which is a shame. Hopefully, Shopify will improve the app over time.