Avis (6 281)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
14 avril 2025

This keeps all our communication in one place and is a great tool for hashing out details for custom pieces. The AI response suggestions are decent as well for quick communication about one off questions if needed.

Aélhaus
États-Unis
Plus de 4 ans d’utilisation de l’application
7 avril 2025

Great little addition and easy to manage app. Would be even better if there was a notification of msg and how long they have been waiting. Highly recommend!

Painted Bird Vintage Boutique & The Aviary
Nouvelle-Zélande
Environ 3 ans d’utilisation de l’application
23 avril 2025

We get notified super fast and we love being able to communitcate with our customers in real time. We also appreciate knowing what products they have in their cart and what city they're contacting us from to help with estimating shipping costs.

Audrey k boutique
États-Unis
Plus de 2 ans d’utilisation de l’application
13 mars 2025

Makes such a difference having Shopify inbox as a separate app on my phone so I can essentially be available 24/7 as a one man band. Definitely lead to a large number of sales.

Green Dog
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
2 avril 2025

the app works well , but sometime it creates more then one conversation for a single customer , which makes hard to chat , as some messages were on different chat and some on other.
for the mobile app , i would need a message notification sound of my choice or atleast a sound that is loud enough to hear , sometimes i miss customers messages because of low notification sound.

other then this , the app works well

azrakhkurtis
Inde
Plus de 2 ans d’utilisation de l’application
Modifié le 6 mars 2025

We have tried many other chat apps and this version of Shopify Inbox has been the easiest for my team and customers to use effectively!
We felt a drastic increase in use by our customers once we switched to Inbox and my team has easily been able to communicate back and forth resolving issues, answering product questions, and supporting our customers.

Opus Art Supplies
Canada
Plus d'un an d’utilisation de l’application
18 mars 2025

Telling merchants to deal with Shopify's decision to stop supporting Shop Chat is ridiculous. I will remove Shopify inbox from my store rather than continue having customers believe they are sending messages to me, when, in fact, I cannot even access those messages.

Doggishshop
États-Unis
Plus de 2 ans d’utilisation de l’application
26 mars 2025

It would be nice to customize further and set hours where the widget is completely offline, but overall coming from zopim, this is a great tool.

Blast Zone
États-Unis
Environ 2 mois d’utilisation de l’application
25 mars 2025

excellent, i have instant access to messages which is great when customers are online with issues. they can be resolved easily and effectively. Fast loading and not laggy. glad i moved to Shopify.

BeDezired
Royaume-Uni
3 mois d’utilisation de l’application
13 mars 2025

Solid Product and it works well for our store. I find the AI responses are usually solid for my products and a great jumping off point for a response.

Madeira Quilting Thread
États-Unis
11 mois d’utilisation de l’application