Shopify Chat

Shopify Chat

par Shopify

Chat live with store visitors. Turn visitors into customers.

2.2 de 5 étoiles(40 avis)

Let visitors reach you easily

Chat is the preferred way for online shoppers to contact a brand. Answer questions and make recommendations for a better shopping experience

Turn visitors into customers

Visitors who chat with a brand are significantly more likely to make a purchase. Turn more visitors into customers through live chat

Works with Shopify Ping

Manage your messages with Shopify Ping, a free iOS app. Access your store and send products, discounts, and new orders directly in the chat


À propos de Shopify Chat

NOTE: Shopify Chat requires an iOS device. Messages are managed in Shopify Ping which is currently only available for iPhone or iPad.

Shopify Chat is a free sales channel made by Shopify that gives your visitors a seamless way to contact you. Effortlessly setup and customize a chat button that will appear on your online store.

Chat with visitors as they browse products on your store and consider making a purchase. Answer questions, make product recommendations, and improve your chances of making a sale.

Messages show up inside Shopify Ping, a free iOS app. Ping lets you send products, discounts, and new orders right inside your conversations with only a few taps.

With Ping and Shopify Chat you can:

  • Add and customize a Chat button on your online store
  • Respond to inquiries in real-time using Shopify Ping
  • Send products, discounts, and new orders in chat
  • Track Shopify sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Shopify Chat you must have an online store
  • Shopify Ping must be installed on an iOS device to receive and respond to messages

S'intègre à

  • Ping

Galerie de médias

Assistance

  • FAQ
  • Politique de confidentialité
  • support@shopify.com

Tarifs

Gratuit

Évaluation globale
2.2 de 5 étoiles
Basé sur 40 avis

  • 5 de 5 étoiles
    15 % des évaluations sont des évaluations à 5 étoiles
    (6)
  • 4 de 5 étoiles
    5 % des évaluations sont des évaluations à 4 étoiles
    (2)
  • 3 de 5 étoiles
    13 % des évaluations sont des évaluations à 3 étoiles
    (5)
  • 2 de 5 étoiles
    20 % des évaluations sont des évaluations à 2 étoiles
    (8)
  • 1 de 5 étoiles
    48 % des évaluations sont des évaluations à 1 étoiles

Avis les plus récents

KEVA Planks

This has been a good validation that we should have chat, and it's great that it's free to help us learn that but there are some significant improvements needed. Pros: easy integration to give it a try, works on mobile (iPhone), the ability to send products is great.

Cons:

- There's no sound/indicator when a new chat comes in unless I have my volume on. I like to keep my phone on vibrate.
- Would like a desktop version available so I don't have to keep an eye on my phone
- Would like to set available hours and/or an "Away" notification
- Would like to capture emails for later response if away. I feel terrible missing a chat and it's very poor form.

Strange Planet

Did not work at all, won't let me download Ping because I'm using a desktop. Sick! Wasted my time. Go team!

Custom Conchos And Tack leather by design

I have a iphone and it tells me i have to go to my desk top to pick app i want to add. I cant even get this to work computer say it cant load because its an app and not a program. page just sits and flashes.