Shopify Chat

Shopify Chat

door Shopify

Use the power of live chat to grow your business

3.8 van 5 sterren(254 recensie)

Let shoppers reach you easily

Chat is the preferred way for online shoppers to reach you. Answer questions, make recommendations, and provide a better buying experience.

Turn traffic into sales

Shoppers who chat with a brand are more likely to make a purchase. Use chat to help them make purchases with confidence.

Automate customer order lookup

Questions about order status are common. Save time with an automated response that provides customers with order status and tracking link.


Over Shopify Chat

Messages are managed in Shopify Ping, which is available on your desktop and mobile devices.

Shopify Chat is a free sales channel that gives customers a seamless way to reach out to you while they shop. It does this by adding a customizable live chat button to your online store.

Once Shopify Chat and Ping are set up, you can manage customer conversations, make product recommendations, and share custom discounts to shoppers right inside your chat conversations with only a few taps.

To be sure you have a way to follow up with customers, Shopify Chat asks customers to provide a phone number or email address in order to start the chat. This allows you to respond even after they leave your online store. Their info will be added to your Customers list in Shopify or matched to an existing customer.

With Ping and Shopify Chat you can:

  • Add and customize a chat button on your online store
  • Respond to customers in real-time while they’re at your store
  • Make product recommendations and share discounts and new orders in chat
  • Give customers a way to automatically get their order status
  • Capture contact information for new customers to help build your customer list
  • Track Shopify sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Shopify Chat you must have an online store with Shopify
  • You must use Shopify Ping on your desktop (shopifyping.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

Integreert met

  • Ping

Mediagalerij

Ondersteuning

Prijzen

Gratis

3.8 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.
  • 5 van 5 sterren
    43% recensies zijn 5 sterren
  • 4 van 5 sterren
    13% recensies zijn 4 sterren
  • 3 van 5 sterren
    11% recensies zijn 3 sterren
  • 2 van 5 sterren
    11% recensies zijn 2 sterren
  • 1 van 5 sterren
    23% recensies zijn 1 sterren

Meest recente recensies

SKCStencils

I have not been getting notifications that people have been messaging my store! It has caused me to lose customers, never using this app again.

AmpleuShop

I really like when I will chat with Shopify and it is very helpful.but some fields are not included in this section that we need help and asked from your expert

Ratchet and Righteous

still learning but I love the tools provided. Great service and tutorials on the web to help get you started as well as answer any questions you may have as a new business owner.