Arvostelut (16)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 100 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
7. maaliskuu 2022

I don't know what we would do without Chatdesk! Alexander is a hands-down superstar and our ride-or-die wingman. We're VERY brand-conscious and customer satisfaction is our highest priority, so deciding to get external help wasn't an easy decision, but Chatdesk has made it possible to scale. Our internal Customer Satisfaction Manager works with Chatdesk on everything from current responses to new ...

Outlaw: Bring the scents of adventure to every moment
Yhdysvallat
11 kuukautta sovelluksen käyttöä
4. elokuu 2021

Great multi-platformed customer support. Wonderful communication (catch-ups every week) and prompt addressing of any issues. Very satisfied with the help Chatdesk provides.

GERMAN KABIRSKI
Yhdysvallat
10 kuukautta sovelluksen käyttöä
31. elokuu 2022

Chatdesk has been so helpful with our customer service - our response times are significantly lower and the team is always so responsive when it comes down to feedback. The agents are available pretty much 24/7 including weekends, which is extremely helpful to us, but also great for the customers. They've made the process seamless by constantly communicating with their team internally and ...

WeWoreWhat
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Muokattu 15. huhtikuu 2021

Our CX team at Thinx has significantly benefited from onboarding Chatdesk last year. At first, we used the Shift tool to automate some of our common phone requests like returns and forward calls to chat. We then most recently onboarded Chatdesk Teams and Trends for social support. With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our ...

Thinx | Thinx (BTWN) | Speax
Yhdysvallat
Noin 24 tuntia sovelluksen käyttöä
31. elokuu 2020

Chatdesk has supported our growth by helping us maintain fast response times and high-quality service over social channels. Our business fluctuates seasonally so Chatdesk's flexibility allows us to seamlessly scale our team based on demand. The Chatdesk team is also super responsive and easy to work with.

Andie
Yhdysvallat
19 minuuttia sovelluksen käyttöä
5. elokuu 2020

Our Chatdesk Experts have been super helpful in providing support to our customers during after hours and peak times. We've been really impressed with the quality of their work and how easy it is to set flexible schedules that fit our needs. They're super responsive and will absolutely work closely with you to learn your brand voice and execute customer service the way you need them to.

Unbound
Yhdysvallat
2 minuuttia sovelluksen käyttöä