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Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts
As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.
- Connect your existing helpdesk, ecommerce tools, and social channels
- Answer customer questions across social media, email, chat, and SMS
- Provide 24/7 support, including weekends and holidays, with on-demand agents
- Scale 1:1 customer engagement without needing to hire and train new team members
- Increase conversions and achieve high CSAT with zero additional effort
Contient du texte non traduit
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Gorgias
- Zendesk
- Salesforce
- Attentive
- TikTok
Catégories
Canaux
Automatisation des flux de travail
Tarification
Free 2-week pilot
Gratuite
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900 / mois
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
Essai gratuit de 14 jour(s)
On-demand support
$1,000 / mois
- 24/7 support
- Starting at 400 tickets solved per month
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
Essai gratuit de 14 jour(s)
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (16)
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Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.
Chatdesk helps us efficiently manage our email and social volume. The customer service provided is exceptional. It's been a great solution for our small team. Highly recommend!
We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.
Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.
The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!
Assistance
Assistance relative à l’application fournie par Chatdesk.
Ressources
Lancement
17 juin 2020
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