Chatdesk: 24/7 Support

Chatdesk: 24/7 Support

Prezzi
Piano gratuito disponibile. Prova gratuita disponibile.
Elementi chiave
Si usa dal pannello di controllo Shopify
Valutazione
5,0 (16)
Sviluppatore
Chatdesk

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help. altro
  • Connect your existing helpdesk, ecommerce tools, and social channels
  • Answer customer questions across social media, email, chat, and SMS
  • Provide 24/7 support, including weekends and holidays, with on-demand agents
  • Scale 1:1 customer engagement without needing to hire and train new team members
  • Increase conversions and achieve high CSAT with zero additional effort
Elementi chiave
Si usa dal pannello di controllo Shopify

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

  • Gorgias
  • Zendesk
  • Salesforce
  • Attentive
  • TikTok
  • Instagram

Categorie

Prezzi

Free 2-week pilot

Gratis

  • 2 weeks free
  • Launch support
  • Zero setup fee
  • Facebook, Instagram, Email

Proactive outreach

$900 /mese

  • Send 1:1 outbound messages
  • Starting at 600 engagements per month
  • TikTok, YouTube, Reddit, Email, SMS

Prova gratuita di 14 giorni

On-demand support

$1,000 /mese

  • 24/7 support
  • Starting at 400 tickets solved per month
  • Social, Email, SMS, Chat

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (16)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
25 aprile 2024

Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.

Nomadica
Stati Uniti
Circa 2 mesi di utilizzo dell’app
4 agosto 2020

Chatdesk helps us efficiently manage our email and social volume. The customer service provided is exceptional. It's been a great solution for our small team. Highly recommend!

Beach Bunny Swimwear
Stati Uniti
Quasi 4 anni di utilizzo dell’app
29 luglio 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC
Stati Uniti
Circa 3 anni di utilizzo dell’app
29 luglio 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets
Stati Uniti
Oltre 2 anni di utilizzo dell’app
28 luglio 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka
Stati Uniti
Oltre 2 anni di utilizzo dell’app

Assistenza

Assistenza app fornita da Chatdesk.

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Sviluppatore

Chatdesk

902 Broadway, Fl. 6, New York, NY, 10011, US

Lanciata

17 giugno 2020

Accesso ai dati

Questa app deve accedere ai seguenti dati per funzionare con il tuo negozio. Scopri perché su informativa sulla privacy degli sviluppatori.

Visualizza dati personali:

Clienti, Proprietario del negozio

  • Clienti

    Name, indirizzo email, numero di telefono, indirizzo fisico, geolocation, Indirizzo IP, browser e sistema operativo

  • Proprietario del negozio

    Name, indirizzo email, numero di telefono, indirizzo fisico

Visualizza dati del negozio:

Clienti, prodotti, ordini

  • Visualizza clienti

    Dati dei clienti

  • Visualizza prodotti

    Scorte, prodotti, or collezioni

  • Visualizza ordini

    Tutti i dettagli degli ordini

  • Visualizza altri dati

    Impostazioni locali

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