Chatdesk: 24/7 Support

Name: Chatdesk: 24/7 Support
Brand: Chatdesk
Rating: 5.0 (16 reviews)

Plano gratuito disponível. Avaliação gratuita de 14 dias.

Classificação (5,0)

Avaliações

Programador

Chatdesk

Get a special offer when you book a demo before November 15

Get the benefits of automation and human oversight

1:1 proactive outreach on social media for increased engagement

Easily connect your existing help desk and social channels

Destaques

Construído para o seu negócio

Utilize diretamente no Admin Shopify

Sobre esta aplicação

Lançada

17 de junho de 2020

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Categorias

Gestão de tickets de assistência

Funciona com

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

Connect your existing helpdesk, ecommerce tools, and social channels
Answer customer questions across social media, email, chat, and SMS
Provide 24/7 support, including weekends and holidays, with on-demand agents
Scale 1:1 customer engagement without needing to hire and train new team members
Increase conversions and achieve high CSAT with zero additional effort

Preços

Avaliação gratuita de 14 dias

As taxas externas poderão ser faturadas por Chatdesk, em separado da sua fatura da Shopify. Saber mais

Free 2-week pilot

Gratuito

2 weeks free
Launch support
Zero setup fee
Facebook, Instagram, Email

Proactive outreach

$900 / mês

Send 1:1 outbound messages
Starting at 600 engagements per month
TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000 / mês

24/7 support
Starting at 400 tickets solved per month
Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Free 2-week pilot

Gratuito

2 weeks free
Launch support
Zero setup fee
Facebook, Instagram, Email

Proactive outreach

$900 / mês

Send 1:1 outbound messages
Starting at 600 engagements per month
TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000 / mês

24/7 support
Starting at 400 tickets solved per month
Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

16 avaliações

Avaliação geral

Pontuação por nível de classificação

100% das classificações são de 5 estrelas
16
0% das classificações são de 4 estrelas
0% das classificações são de 3 estrelas
0% das classificações são de 2 estrelas
0% das classificações são de 1 estrelas

29 de julho de 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC

Estados Unidos

About 3 years usando a aplicação

29 de julho de 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets

Estados Unidos

Over 2 years usando a aplicação

28 de julho de 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka

Estados Unidos

Over 2 years usando a aplicação

25 de agosto de 2020

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Mented Cosmetics

Estados Unidos

About 2 years usando a aplicação

2 de agosto de 2021

Minimal time and effort for great payoff. Customer Support has been a huge weight lifted off our shoulders since we brought on Chatdesk. It was quick and easy to get started, and has helped our company scale support tremendously! Their whole team is great to work with too.

MatchaBar

Estados Unidos

Over 1 year usando a aplicação

Todas as avaliações