レビュー (43)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の7%は1つ星です
2023年5月9日

I installed this plugin and it has been a game changer for my business!
The bot is able to access my store policies and inventory, allowing customers to chat with it and receive recommendations for products.
The convenience of the bot has improved my customer experience tenfold!

CHERISHIFY
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年10月9日

Rather useful app. I was able to train the bot to answer how I like it to, so far so good, look forward to more advances recommendations soon in the future

Rung Rung Vietnam
ベトナム
アプリの使用期間:約2ヶ月
2023年9月5日

I tried out a few ChatGPT apps, and this is the best app for custom knowledge base needs! Allothers can't really handle the knowledge base and are always giving the wrong answers, but HeiChat is spot on all the Q&A. Their customer service is also reliable and responds quickly, worth subscribing to HeiChat!

MOES
中国
アプリの使用期間:約2ヶ月
heicarbookが返信しました 2023年9月6日

Thank a lot! We are so glad that HeiChat helps!

2023年10月16日

Absolutely impressed with this application I've integrated into my website! It utilizes ChatGPT to respond to my customers' inquiries, and the accuracy and responsiveness are unparalleled. It feels like having a 24/7 customer support representative without the overheads. The way it understands and interacts with users is a game-changer for my platform. Highly recommend to anyone looking to enhance their site's user engagement and support!

VillaCon Online
ドミニカ共和国
アプリの使用期間:27日
2023年5月15日

this app has become an indispensable part of my customer service team. It can access my store policies and product listings without any effort and responds immediately to customers’ queries. It has been an immense help in improving customer satisfaction and increasing sales by providing prompt and accurate information to my customers.

Crazytrys™
アメリカ合衆国
アプリの使用期間:17日
2023年9月28日

my friend told me about this app, and initially, I was skeptical about just how much it could help boost my sales. However, within weeks of installing, I began to see noticeable improvements in customer interaction and engagement. For instance, there was a significant decrease in the number of abandoned carts, which I believe resulted from the personalized product recommendations that the app was providing to my customers.Before long, this app had already contributed over $300 in sales revenue, completely covering the cost of subscription. While there are still some aspects of the app that could be improved upon, such as the ability to customize the bot’s responses, overall, I am very satisfied with the service it has provided for my store.

Security System Solution
中国
アプリの使用期間:15日
2023年5月15日

I was pleasantly surprised by how seamlessly this app integrated with my Shopify store. It streamlined my customer service processes and delivered prompt assistance to my customers, resulting in higher satisfaction rates.

wbstone
中国
アプリの使用期間:5日
編集日:2023年5月31日

My first impressions (and review) were very negative, however for the last month the App improved significantly and now is much more useful. The Chatbot is now able to "learn" the shop policies and to give relevant answers to questions regarding shipping and return conditions etc. Also the product recommendations improved a lot. The support team is very responsive and open for feedback.
So, to summarise: not yet perfect, but very promising and actually helpful AI Customer service.

Plámenna Fashion Boutique®
ブルガリア
アプリの使用期間:4ヶ月
heicarbookが返信しました 2023年5月8日

I am deeply sorry for the inconvenience you experienced. We have fixed the bug and it should be working properly now. Several other stores have already started using it. If you would like to use it again, please reinstall. Thank you for your feedback!

2023年7月13日

a client messaged asking for an update on delayed shipment. I find this app automatically pulled up the details and let the customer know it would arrive in 2 more days. The entire exchange took seconds without me having to manually look up anything.
This app handles basic customer requests like order status, tracking, with any language,Now I no longer waste time repeatedly answering the same simple questions.

wanwu
アメリカ合衆国
アプリの使用期間:3日
2023年5月30日

this app is a must-have app for any Shopify store owner. Since installing it, I have seen a significant reduction in customer inquiries, as the bot is able to quickly and accurately answer any questions. It has been a real time-saver and has allowed me to focus on other areas of my business.

Amotopart
中華人民共和国香港特別行政区
アプリの使用期間:26分
heicarbookが返信しました 2023年5月30日

Thank you soooooo much!!!!
Hope we can help your business everyday!!!