Avaliações (51)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
18 de agosto de 2024

Very happy with this app so far!

Ginny Pig Distillery
Austrália
About 1 month usando a aplicação
15 de novembro de 2024

I am stunned how GREAT the bot works! Super easy setup, fabulous answers, multilingual - what more could you possibly ask for?

Shavent for Ladies
Alemanha
About 1 hour usando a aplicação
18 de julho de 2024

very good app

RS SHOP
França
7 months usando a aplicação
13 de novembro de 2024

Mi tienda tiene 2,000 productos, pero el paquete gratuito solo admite el aprendizaje de 500 productos. Me puse en contacto con el equipo de desarrollo y rápidamente me ayudaron a aumentarlo a 2,000. El chatbot aprende muy rápido y puede hacer recomendaciones inmediatas basadas en los productos. No está mal.

Vizexx
Canadá
8 days usando a aplicação
16 de novembro de 2024

I've installed and uninstalled many bot apps, Heichat is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier. ⭐️⭐️⭐️⭐️⭐️

Raasha
Espanha
16 de novembro de 2024

Setup is very convenient, free version has comprehensive features. Let's launch it for a few days to see the effect.

jammeey
Suécia
30 de janeiro de 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies.

I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc.

This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs.

The developer was very helpful and responsive

This is a must have app for any shopify store

Raw Spiritual
Emirados Árabes Unidos
6 months usando a aplicação
28 de fevereiro de 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
Reino Unido
24 days usando a aplicação
Questão respondida por heicarbook 24 de abril de 2024

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

Editado a 12 de dezembro de 2023

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
Estados Unidos
11 days usando a aplicação
Questão respondida por heicarbook 2 de dezembro de 2023

Thank you so much man! We are glad that we helps!

3 de junho de 2024

Great App for shopify. Easy to install and work with.

LED-nordic.com
Dinamarca
About 4 hours usando a aplicação