Avaliação geral
4,2
Pontuação por nível de classificação
  • 79% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
28 de fevereiro de 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
Reino Unido
24 days usando a aplicação
Questão respondida por heicarbook 24 de abril de 2024

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

Editado a 12 de dezembro de 2023

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
Estados Unidos
11 days usando a aplicação
Questão respondida por heicarbook 2 de dezembro de 2023

Thank you so much man! We are glad that we helps!

25 de maio de 2023

Unfortunately, could not get passed setup. Program could never finish loading its Basic Setup Menu and Membership Menu for setting up. Also the few changes that I was able to make with the other menus that it has, they did not save my modifications. They need to debug their setup program. Also it would be good to see how the chatbot works before installing to your main theme.

Veinte 07
México
26 minutes usando a aplicação
Questão respondida por heicarbook 25 de maio de 2023

It's a bug and we've fix it,go ahead and try again,you will be pleased!