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great AI tool for my eshop..
This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind.
Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better.
Highly recommended for anyone seeking a smart and secure customer support solution!
I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.
I've been using the ChatGPT app for a while and wanted to share my experience. Unlike most auto-answer apps, ChatGPT actually learns about my shop's products, style, and industry, providing responses tailored to my business. This is especially helpful for international customers dealing with time differences. I even uploaded my blogs to train it, and it now answers customer questions by referencing my blog content—explaining how the products work directly from my materials. Overall, it's a fantastic tool to enhance sales and support when I'm not available!
Good app, highly recommended.
I have tried other Chatbot app (also powered by ChatGPT 4) for some time. Was not very happy about the old chatbot app, so I decided to switch to HeiChat.
Good thing about HeiChat is that they have 3-day free trial. Therefore, I can tried to play around. The setup is easy. I was also quite happy about the way HeiChat is presented in the website.
I've just used this app for less than 2 weeks, but quite satisfied with the answers and tones the chatbot provided.
Support Dave is very helpful too. I will continue to use this app, and recommend to anyone who is seeking for AI-powered bot.
I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited.
This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS.
Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate.
This app is highly recommended.
I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.
Have been using it for two weeks and it's working so well. Highly recommended.
Heichat AIは私たちのビジネスにとって素晴らしい追加となりました。非常に反応が良く、自然で人間らしい話し方をし、お客様への商品推薦も素晴らしい仕事をしています。ボットのトレーニングも驚くほど簡単で、カスタマーサポートチームも非常に親切でした。強くお勧めします！