HeiChat: ChatGPT‑销售客服机器人

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Rather useful app. I was able to train the bot to answer how I like it to, so far so good, look forward to more advances recommendations soon in the future

Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend

My first impressions (and review) were very negative, however for the last month the App improved significantly and now is much more useful. The Chatbot is now able to "learn" the shop policies and to give relevant answers to questions regarding shipping and return conditions etc. Also the product recommendations improved a lot. The support team is very responsive and open for feedback.
So, to summarise: not yet perfect, but very promising and actually helpful AI Customer service.

Absolutely impressed with this application I've integrated into my website! It utilizes ChatGPT to respond to my customers' inquiries, and the accuracy and responsiveness are unparalleled. It feels like having a 24/7 customer support representative without the overheads. The way it understands and interacts with users is a game-changer for my platform. Highly recommend to anyone looking to enhance their site's user engagement and support!

Llevo poco tiempo usando la app pero muy contento sobre todo con el servicio de atención al cliente.

very good app

I was skeptical about using a chatbot for my customer service needs, but this app has exceeded my expectations. It is easy to install and has seamlessly integrated with my store. Customers love the convenience of being able to chat with the bot and get their questions answered in real-time. I highly recommend this app to anyone looking to improve their customer service.

We can only highly recommend HeiChat, we have been working

wit HeiChat since june 2024 and it has really helped our customer service.

Easy to install.

I was drowning in customer messages, most just quick questions. I needed to automate responses to regain my time and sanity. This app delivered.A customer recently asked about shipping rates, the bot provided details immediately. "Thanks, that's all I needed!" they replied. Before, that exchange would've taken 15 minutes of back-and-forth. Now the AI handles all such brief queries - over 100 daily. No more wasted hours on unimportant messages.