评论 (70)

整体评分
4.9
每个评分等级的数量
  • 90% 的评分是 5 星
  • 6% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 4% 的评分是 1 星
2024年11月9日

We're still in the learning phase but we can already tell this is a great tool that will help us to solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter

Beeeezzy
美国
7天 人在使用应用
2024年10月25日

My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.

Pure Glowye
英国
11天 人在使用应用
2024年12月2日

Excellent application! Practical, the answers are perfect, and especially! The ability to modify answers so that the AI learns is truly a bonus! I recommend it without hesitation!

Drop Shoppie
美国
6天 人在使用应用
2024年10月20日

The setup is simple. The support team responds very promptly, and the AI can understand the products on my website without much configuration.

Fickiey
英国
6天 人在使用应用
2024年10月25日

Been user HeiChat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Daizy
澳大利亚
8天 人在使用应用
2024年10月26日

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

bringswith
卢森堡
9天 人在使用应用
2024年10月28日

Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe

AspireCures
法国
8天 人在使用应用
2024年11月13日

Mi tienda tiene 2,000 productos, pero el paquete gratuito solo admite el aprendizaje de 500 productos. Me puse en contacto con el equipo de desarrollo y rápidamente me ayudaron a aumentarlo a 2,000. El chatbot aprende muy rápido y puede hacer recomendaciones inmediatas basadas en los productos. No está mal.

Vizexx
加拿大
8天 人在使用应用
编辑时间:2023年12月12日

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
美国
11天 人在使用应用
heicarbook已回复 2023年12月2日

Thank you so much man! We are glad that we helps!

2025年7月8日

iShop Ecuador
厄瓜多尔
5个月 人在使用应用
2025年7月24日

very good

Store Factory
法国
编辑时间:2025年6月22日

I've installed and uninstalled many bot apps, Heichat is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier.

Raasha
西班牙
9天 人在使用应用
2025年5月29日

I've tried all the AI chatbots for Shopify, and HEIChat is by far the best! SO easy to set up. I love that I can choose Claude as my AI model as it works best for my brand. This is the second business I have that is using this on the website, and it works beautifully! And, great support. I have nothing bad to say about it at all.

Wisdom Council
美国
3个月 人在使用应用
2025年5月7日

Très bon service à la clientèle et excellant produit!

Motive Sole
美国
1天 人在使用应用
2025年2月28日

Abbiamo iniziato a usare HeiChat per il nostro shop online per migliorare il supporto clienti. L’installazione è stata semplice e l’integrazione immediata. La chat risponde alle domande più frequenti in maniera pertinente, riducendo il carico sul team - Assolutamente consigliato!

Joyful Jellies
英国
7天 人在使用应用
2024年12月26日

I've been using the ChatGPT app for a while and wanted to share my experience. Unlike most auto-answer apps, ChatGPT actually learns about my shop's products, style, and industry, providing responses tailored to my business. This is especially helpful for international customers dealing with time differences. I even uploaded my blogs to train it, and it now answers customer questions by referencing my blog content—explaining how the products work directly from my materials. Overall, it's a fantastic tool to enhance sales and support when I'm not available!

Sailor Creations
新西兰
19天 人在使用应用
2024年12月10日

Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend

norea
加拿大
8天 人在使用应用
2024年12月10日

Terrific so far. Very happy with HeiChat and the simplicity of installation

Chic Charms Jewelry
美国
9天 人在使用应用
2024年12月9日

Après une heure d'utilisation, cela semble plutôt bien. À mon avis, personnaliser le robot est très pratique. J'ai testé la fonction de suivi des colis, elle est très utile. Enfin, il peut même définir les horaires de présence en ligne, lorsque je ne suis pas en ligne, l'IA intervient, et lorsque je suis en ligne, j'observe l'IA répondre et j'interviens au moment opportun.

TechWraps & Tunes
美国
8天 人在使用应用
2024年12月8日

This is amazing! I know AI is way smarter than I could ever be, but I just installed HeiChat and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

Luminous Comforts
美国
6天 人在使用应用
2024年12月7日

Great service by Dave, HeiChat is timely and accurate, and Dave's assistance ensured that I had a seamless interaction. I highly recommend their service for reliable customer support!

The Shoe Spot
美国
8天 人在使用应用
2024年12月3日

Excellente appli ! Lorsque l’on entraîne le chatbot, il comprend très vite où l’on souhaite en venir afin de répondre au mieux au client.

Pop Pizzaz
加拿大
8天 人在使用应用
2024年11月30日

I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.

Saraa
澳大利亚
7天 人在使用应用
2024年11月22日

Es ist so gut. Wir mögen es.. Spart Zeit und fühlt sich menschlich an.

Whimsy & Walks
美国
10天 人在使用应用
2024年11月21日

Simply amazing, Heichat was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Grace. Such a beauty it is. looking forward for more upgrades soon

Graceful Gowns
美国
12天 人在使用应用
2024年11月20日

This is one of the best apps to add to my store. It learns a lot from details on my webpage, and I can teach it what I expect to say to my clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Dress Up Dreams
美国
11天 人在使用应用
2024年11月19日

I love heichat it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended heichat to any business who want someone answer any questions for them either they are available or not.

Petite Steps
美国
10天 人在使用应用
2024年11月18日

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Mini Style Squad
美国
10天 人在使用应用
2024年11月7日

Great app,I'm trying it out and it works fine so far.

Lara
匈牙利
8天 人在使用应用
编辑时间:2024年10月28日

I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.

Wilbert
摩洛哥
10天 人在使用应用
2023年10月17日

this app has proven its worth, elevating my Shopify store's service to the next level.Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.

m-lenses
美国
5个月 人在使用应用
2023年7月13日

a client messaged asking for an update on delayed shipment. I find this app automatically pulled up the details and let the customer know it would arrive in 2 more days. The entire exchange took seconds without me having to manually look up anything.
This app handles basic customer requests like order status, tracking, with any language,Now I no longer waste time repeatedly answering the same simple questions.

wanwu
美国
3天 人在使用应用
2023年5月15日

this app has become an indispensable part of my customer service team. It can access my store policies and product listings without any effort and responds immediately to customers’ queries. It has been an immense help in improving customer satisfaction and increasing sales by providing prompt and accurate information to my customers.

Crazytrys™
美国
8分钟 人在使用应用
2023年5月15日

I was pleasantly surprised by how seamlessly this app integrated with my Shopify store. It streamlined my customer service processes and delivered prompt assistance to my customers, resulting in higher satisfaction rates.

wbstone
中国
7分钟 人在使用应用
2023年5月9日

I installed this plugin and it has been a game changer for my business!
The bot is able to access my store policies and inventory, allowing customers to chat with it and receive recommendations for products.
The convenience of the bot has improved my customer experience tenfold!

CHERISHIFY
美国
9分钟 人在使用应用