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Used a couple alternatives before finding this live chat app. This is the best so far. Haven't experienced any delays in receiving and sending messages like on other apps. The app is very easy to use and there's a mobile app also. A+ will definitely continue to use.
Update: Still performing amazingly and the support team are very prompt and helpful, we recommend to everyone!
Have been using this app for over a year, it is excellent, no complaints. We use it on desktop and phone app. I highly recommend it.
We have tried a tonne of other chat systems and this is by far the best of all of them. Easy integration, great set-up, professional, and the most important thing 'awesome customer support'. Highly recommended
We love this app! Definitely user friendly, and our customers are making great use of it as well. +++
Brilliant!! Love this app. Easy to install, easy to use and Chatra makes it quick and easy to engage with our customers. You can also tailor the look to suit your website. If you would like to see it in action check it out on our website and say hi! :-)
https://www.belacasahome.com/
My favorite Shopify app! I highly recommend getting it for your shop :) I use the free version and it doesn't everything I need it to do
Fantastic application, would highly recommend for all companies looking to up there customer service experience!
I've been using Chatra for about two weeks now and I'm very impressed! The live chat allows our customers to get in touch instantly with questions and feedback! Chatra even lets us create automated messages based on certain conditions - ex. a customer that has been stuck on the checkout page for over 2 minutes will be asked if they need live assistance.
It's a great app and is packed with features! Easy to use and integrates well with the Mac desktop application.
Highly recommend!
I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead
Works well for the shop, has a subtle design, slows down the store speed a bit of course, but marginally. Recommend!