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Great App! I tested many apps many chat apps for my store and this is the best I found in the app store! :-) Can totally recommend it.
This is a great app and literally lead to more sales from the first day I installed it. Not all customers like a to ask questions, but for the ones who you - having this app can mean the difference between said customer ordering from you or your competition. Recommend.
Love this app! Works well... is easy and simple to use and offers a free plan! Would recommend to anyone looking for a chat option on their site.
We've been using Chatra for possibly 2 years by now, maybe more. I am so, so, happy with Chatra. I love a company that is constantly trying to make their service better (without changing the price...you know those companies really care about the service and their customers). I find that with most of the apps I own, I'll ask customer service "can it do this? can it do that?"...usually, the answer, as you probably already know from experience is "no, but you can submit a request for it to be added". With Chatra, that hasn't happened yet... I say "can it do this? can it do that?" and they say "yup, here's how. And yes, just like this". Seems like they're asking the questions of themselves before their customers can think up the questions, so the solutions are ready when the customer asks.
To be honest, I hate spending more money on apps, but this one is a really good one. Thanks Chatra!
This App is GREAT! It really Exceeded our expectations. We tested it for 1 month now in 1 of our websites and will now be using it for the rest of our sites. It is extremely simple for collaborating between our staff and also really helpful with the information about the customer you are servicing. We have worked for 10 years with other chat apps and there is NO COMPARISON. 100% RECOMMENDED
Great app! It is very easy to use and set up and allows me to chat with my customers easily and quickly. Thanks!
I absolutely love this app as it lets me be in contact with my customers right from my phone. It also doesn't take up a lot of space on the site so that is an added bonus
Perfect for what we're after! Have definitely seen an increase in sales since using Chatra! Highly recommend.
Great app and great customer service
This app is a great chatbot app. It is very useful because you can see what the customer is typing before the message is sent. This enables you to give a super fast customer service!