Chatra — Live Chat & Chatbot

I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead

Works well for the shop, has a subtle design, slows down the store speed a bit of course, but marginally. Recommend!

I think the app is great, super easy to handle and it looks very professional. Love that you can connect your work email to reply to clients too.

Provides a quick & easy contact experience with my customers! I enjoy being able to get back to my messages as well as the feature that allows real-time chat! Thanks!

Brilliant app. it is a massive help for us to communicate with customers and don't know what we'd do without it now

Really easy to use and super powerful, it works perfectly for my phone, computer and tablet so i can stay connected all the time.

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

I really like his app. The reviews really helps for marketing as well as assisting my customers find the perfect necklace for them. Reviews are a must for any ecom store! https://certifiedlit.com/

We installed Chatra's chat tool on our site and conversions have gone up, we learn way more about our customers, can proactively prevent bounces and abandoned carts, and it works seamlessly for customers on web and mobile across devices. Its so easy for our CX team to use - took almost no training time. Easy and powerful tool, highly recommend!

The Chatra team is also SO responsive if you email them with questions. Same day responses, good communication, easy to work with. We've tried other chat tools, a variety of SMS tools, and Chatra has been the best one in terms of sales boost as well as ease of use.

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+