Chatra — Live Chat & Chatbot

Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!

We love this app at Nutsack Foods. We were not sure if visitors would really use a chat program to ask about our nuts but apparently people have questions about Nutsacks. :) We love the live page & cart status, and all the additional metadata available for each visitor. And the mobile app makes it possible to be available pretty much 24/7, because who has time to sleep, right?

All good, easy to install and use. multi information available. We are using the APP in mobile as well, it very helpful on communicate with clients fast and easy. Thanks.

Chatra software understands convenience for both our brand and customers. Very pleased with their support response time. Favorite features are the ability to customize colors on homepage and time automated pop-up.

Chatra provided an additional channel of communication which we were definitely missing. Our Customer Interaction has gone up drastically and it's having a positive impact on our conversion rates. So far we've loved Chatra and I don't see that changing with an Awesome Support team standing by to assist us at any time .

Works great for our store ☺️!we can answer to customers queries very quickly and it is wonderful that there is free plan

Perfect for keeping in contact with customers and tire kickers.

I've been using Chatra.io for the last few weeks and it has already had
an impact on my customer service and sales. From the well-designed iOS
app, to the online interface, and the creative customer-naming system,
to avoid treating anonymous customers like numbers, everything has been
first class.

I used another chat client previously, but did not like having to use my
IM client. The dedicated client here helps me filter out business IMs
from personal IMs and texts.

A few things that might be nice additions would be the ability to always
see the current page a customer is on. You can see this sometimes, but
not always. Another useful thing would be the ability to push a popover-
lightbox style offer based on a particular customer. For example, maybe
I see somebody in Libya (this just happened) and send an offer of
discounted shipping (the lightbox makes it look more like it "just happened" and less stalkerish than an IM. :))

These are minor quibbles. Chatra.io is an essential tool for using your
website to communicate with customers instead of hiding behind it.

Highly Recommended App. Work very well.

Great app and customer service! Works exactly as promised and is customizable to display how, when and where you want it to. We tried a few chat apps and, for us, this was the best of the bunch!

The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!