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Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.
The tool has been working great for us. easy interaction with people on our site through my phone.
Great service and easy understandable lay-out!
So far its great! Helping me to stay in contact with my customers!
very simple and user and friendly 10/10 would recommend
This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.
Great application, Thanks
It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra
I really love the interface of this application and very interactive. They always update via email if they have suggestions that can help your online store.
Excelente servicio, es muy rapido y eficiente para los negocios en línea, muy bueno si deseas hacer crecer tus ventas.
The best free chat for website
Work good
Fast
No bag or error
Great joob
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i love this app. it notifies you when visitors are on your site. for me that builds my confidence !!
i installed. had problems. contacted company. no reply. bad customer service. so u lost me as customer. i deleted app.
We are sorry to hear that you had problems with our app! According to our records, you contacted us via email and we replied to you with recommendations on how to update the settings to fix the problem. Maybe you missed our email or it got into spam by mistake? Also, please note that you can chat with us on our website chatra.com if you have any questions or difficulties.
Chatra DOES NOT WORK, only scares away buyers and this for $ 21 per month ((. This chat is not even needed for $ 0 per month, since their bot sends double spam messages to all potential buyers when it is needed to send one message. Set up it impossible because Chatra decided that your offline buyers should see two messages from the bot. Also, the avatars and text inside the chat jump from top to bottom or disappear altogether. Because of this, the offline buyer thinks that an operator has appeared, but actually it is not and that misleads and angers the buyer. Buyers leave, the chat scares off potential customers. And technical support clearly doesn’t even know how the chat works and answers with template phrases-blanks like bank employees. There is no feedback, they offer to get out and return your money for this chat, so to speak. P.S. Don't waste your time and money on this app as I did. Now I'm looking for a new chat that just works:) thugs work in support.
We are sorry to hear that you are dissatisfied with Chatra! Basically, you don't like how offline contact form bot messages and welcome widget texts currently work. In offline mode, we send an additional message after the visitor completes the contact form, asking a visitor to consider adding additional details that might help the team answer the question. Some visitors only say greetings in their first message and might leave a website after completing the form, so this message encourages them to send another message with more details. This way, when the team goes online, they can answer the visitor's question right away instead of asking them to specify their question first. There is no way to remove this message completely, but its text can be edited in the settings if necessary.
The other concern is the welcome widget texts that appear when a visitor opens the chat window. If there are no messages yet, this message will appear in the middle of the screen, and if the visitor chatted in the past, this message would appear at the bottom of the screen when the previous browser session ends. It does not appear out of nowhere or "teleport", it appears only if a visitor spends too much time on a website or comes back to it later. The standard browser session lasts for an hour, and most visitors don't stay on a website for that long. These texts are also different for online and offline modes. The welcome texts may contain important information like links to the help section or information about the working hours, so we show them again for returning visitors after a while.
We explained the logic of these messages to you and suggested how to modify the texts. Since we don't have technical means to deactivate these messages for specific users and you were upset, we offered a refund. We appreciate the feedback and are open to suggestions on how to improve our product, and we took some of your points into consideration. However, we cannot make changes overnight.
We've downloaded this app for live chats and we're very happy of the result. The app has been well thought and is very easy to use.
If you are looking for an app to help your customers chat with you, this is definitely the app to go with. No BS, easy to set up, everything you could ask for really.
Cette application est très utile et je le conseille à ceux qui se lance dans la vente en ligne. Elle permet d'échanger en toute sécurité avec vos clients.
Chat bot works as intended and it is very easy to customise too. The free version works great for my store
¡Me encanta este chat! Es súper sencillo de utilizar, además el equipo técnico que hay detrás te ayuda en todo lo que necesites. Sin duda, una de las mejores herramientas para mi tienda
J'ai utilisé cette application pour pouvoir communiquer plus facilement avec les clients potentiels, c'est pratique.
Utilizo chatra para mi ecommerce y me ha gustado mucho. El plan gratuito esta muy bien. El plan de pago tiene unas opciones fantásticas. Muy recomendable.
Powerful function, and the set-up is easy for a beginner to handle. Can instant monitor potential customer when they enter the website, so you can reach them in no time~
L'application marche bien, c'est pratique pour échanger avec les potentiels prospects. Je le recommandes
Es fácil de implementar, funciona bien y los clientes en general responden. Es una buena app para recopilar reseñas
esta es muy buena, tiene todo lo necesario para contactar con los clientes online y avisa de visitas
Ich mag die App sehr, sie ist einfach einzurichten und effektiv. Sie kommt bei den Kunden gut an und hat einen tollen Support!
I like the options which are user friendly and to make chat very understandable for beginners. It has been very useful to communicate with customers instantly while they are online and having doubts.
I used this app for a couple weeks now and I have nothing bad to say about chatra! It is super useful and there's A LOT of options you can use to make the chat even more useful.
I use the app, I think it great. I have not had no problems using Live chat or chatBot. I would recommend this app to other others.
This is a great app that I implemented on my store weirdfriendsclub.com and have been active on it everyday. I love this app for a lot of reasons, but especially being that I get alerts on my phone every time a visitor hits my website - and it shows which city they're from - so I'm able to interact with them on a personal note and monitor from the analytics side where my visitors are coming from so I can better track and target my campaigns in the future. Thank you!!
L'application est incroyable ! J'attends que mes 10 jours d'essai se terminent pour les fonctionnalités du plan Gratuit ... Mais le plan payant est sans aucun doute très très puissant !
Great customer service. Complete and pleasant application. Well integrated mobile application. I love.
I love this app. It has made a difference in my business. The interface is simple to use and very complete.
C'est une application qui m'a permis d'augmenter mon chiffre d'affaire. Je recommande fortement. Je recommande à tous les entrepreneurs.
We have tried a tonne of other chat systems and this is by far the best of all of them. Easy integration, great set-up, professional, and the most important thing 'awesome customer support'. Highly recommended
I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead
This is a game changer. We use this app on our store and it makes a huge difference. From auto response to transfer to a live person. Highly recommended.
This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!
I absolutely love this app as it lets me be in contact with my customers right from my phone. It also doesn't take up a lot of space on the site so that is an added bonus
This is a great app and literally lead to more sales from the first day I installed it. Not all customers like a to ask questions, but for the ones who you - having this app can mean the difference between said customer ordering from you or your competition. Recommend.
Bonne application de Chat, pour le moment ca se passe bien. Installation facile le dashboard est simple pas trop de tracas.
I really like his app. The reviews really helps for marketing as well as assisting my customers find the perfect necklace for them. Reviews are a must for any ecom store! https://certifiedlit.com/
Haven't really had a chance to use it as yet but it has some pretty cool features and the price is reasonable
Amazing live chat for your store, if you are looking a Live Chat/Live e-mail and chat bot this is best option <3
Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA
I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!
The best chat service that we found for our web store, very intuitive, dynamic, auto-responses, workflow and best of all that each time they are being surpassed, improving, applying new changes all in the position of a better product quality. Congratulations and continue on that path! KALIMA GAMES
Good app for use. Its made a big difference in terms of how we connect and communicate with customers!
I use this app to help our customers chat with us while shopping and clear their questions and doubts. The app is incredible and has many features that I wanted. The most important thing is the support team is very helpful and responsive. As a newbie to coding this app is very easy to integrate. I recommend this app.
Une application très pratique je la recommande ,si vous avez un message et vous êtes pas sur votre site sa vous envoie directement un e-mail même pour la version gratuite très bonne applications
I find this app very useful. It allows our team to answer customers with push notifications to our phones. It doesn't require any coding, really simple to set up. Once our team grows larger, we'll up our plan so more can have access. Right now we are using the free plan and it's fantastic, given, y'know - free.
This app is a great chatbot app. It is very useful because you can see what the customer is typing before the message is sent. This enables you to give a super fast customer service!
Είναι εξαιρετική εφαρμογή !! Κάθε πελάτης θέλει άμεση επικοινωνία με το κατάστημα! Αυτή η εφαρμογή σε κάνει ένα με τον πελάτη ! Σε κάθε απορία του είσαι εκεί για να τον βοηθήσεις.