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This app is a must, 100% recomended. Chatra is more than a simple chat, it helps you even to reduce cart abandonments. The look is great and the features really good. I like knowing what page the costumers are in every moment and have the possibility to send them an automated message if they land on a particular page. Definetely it worths a try.
We are using it for JUICIES.COM and it works pretty good. Install was easy and we have 2 guys using it from two different locations in the world. Working smoothly right now. Cheers!
If I could give this more starts I would! I have tried several other "Chat" apps offered as Shopify addons and nothing comes close to this one for functionality, integrations, service, and price. Easy to set up and so many ways to customize including your own custom triggers that you can set or turn off like having the chat screen popup only on certain pages and only if the customer has been back to the site 2 times. Yes you can get THAT specific. I've only been using it for a week and I am convinced that I have gained a BUNCH of sales simply for being there to answer a question when my customer has one. It has a great phone app to accompany it that also works great. Unlike other chat services, you don't have to have the app up on your phone screen for it to work. It will work in the background and pop up a notification when a chat request comes in. Seriously, give this app a try and I PROMISE you won't go back to any of the others.
We like this live chat app very much. App is user friendly and has all the features we need. Thank you Chatra.
Snappy. Smart. Superb. This chat app is highly recommended if you are looking for a perfect Live chat solution. I installed and removed a few other chat apps before, but sealed the search with Chatra.
I like the options which are user friendly and to make chat very understandable for beginners. It has been very useful to communicate with customers instantly while they are online and having doubts.
Great App, easy Installation, looking great and works fine!
Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products.
So far I am enjoying the app. It is such an ease communicating with client. Love the texting format!!!
It is a wonderful and helpful app. You can see in real time where your visitors come from and the page they are in, also if the cart is empty or not.
I haven't been using the app for long - just a week but I really like it.
I have to go with the free plan, so some of the best features are not included, but guess the free features are good enough to interact with customers and help the store sales and communications with potential customers.