Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
19 novembre 2015

Absolutely amazing app that looks beautiful on your site and is easy to set up. Within 12 hours of installation, I had a customer chat that turned into a conversion. The Chatra customer service is excellent and their desktop app simplifies your availability. I'll be a customer for life!

Swahilimodern Com
États-Unis
Plus de 4 ans d’utilisation de l’application
27 août 2017

We've been using Chatra for aaaaages and it is easy to install and even easier to use. The app is great as well, as it means we can be available to our customers no matter where we are. This is an effective app that has heaps of free functions and even more once you shift onto a paid plan. Thanks Chatra! <3

Nikki Darling Australia
Australie
Environ 4 ans d’utilisation de l’application
7 novembre 2016

Chatra is the best. We deal with custom flags so it's a product that customers don't always know what they are looking for. They have questions. With the live chat we are able to hook and help those hesitant customers all the way through to a sale. They can drop their artwork into the window and we can send them proofs back all inside the chat. Totally recommend.

https://bestflag.com/

Best Flag
États-Unis
Environ 4 ans d’utilisation de l’application
9 février 2017

Great app. I went for the free option for now, but it still allows me to customise the look so it fits in with my website. The only feature I miss from the full version is the ability to initiate a chat with a customer as they browse. I may upgrade in future if the chat function is used frequently.

Ceremonials
Royaume-Uni
Environ 4 ans d’utilisation de l’application
7 novembre 2016

Chatra is a great app for Shopify that has improved our bottom line significantly by allowing us to be on call even when we're not at a computer. I love the feature that allows you to see what your visitor is typing to you before they hit send, allowing you to research your response before they even ask the question thereby providing faster service with better answers for your customers.

Premium Ejuice Samples Com
Canada
Environ 4 ans d’utilisation de l’application
Modifié le 20 mai 2021

Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!

Vapeinc
Canada
Environ 4 ans d’utilisation de l’application
14 décembre 2017

We love this app at Nutsack Foods. We were not sure if visitors would really use a chat program to ask about our nuts but apparently people have questions about Nutsacks. :) We love the live page & cart status, and all the additional metadata available for each visitor. And the mobile app makes it possible to be available pretty much 24/7, because who has time to sleep, right?

Wannawow Foods
États-Unis
Environ 4 ans d’utilisation de l’application
13 avril 2020

All good, easy to install and use. multi information available. We are using the APP in mobile as well, it very helpful on communicate with clients fast and easy. Thanks.

BIANCO AUSTRALIA ABN: 32 620 099 907
Australie
Environ 4 ans d’utilisation de l’application
15 novembre 2016

Chatra software understands convenience for both our brand and customers. Very pleased with their support response time. Favorite features are the ability to customize colors on homepage and time automated pop-up.

Balitello 7
États-Unis
Environ 4 ans d’utilisation de l’application
24 novembre 2015

Chatra provided an additional channel of communication which we were definitely missing. Our Customer Interaction has gone up drastically and it's having a positive impact on our conversion rates. So far we've loved Chatra and I don't see that changing with an Awesome Support team standing by to assist us at any time .

Trypakistan Com
États-Unis
Presque 4 ans d’utilisation de l’application