Chatra — Live Chat & Chatbot

This is an excellent app. It's very easy to install and use, and the additional mobile app is a huge bonus allowing us to stay in contact with customers pretty much whenever they have a question.

Creating a great customer experience is very important to us. With Chatra not only have we being able to close sales, respond to queries, and provide support, we have also been able to further project our brand's personality beyond the webpage. Forging good relationships with customers builds trust and leads to happy, and importantly, returning customers. That makes us happy too!

Highly recommended.

So far I love this chat app. I really like being able to see what someone has in their cart, and even what they're typing in chat before they send it to me, so that I can start preparing for my answer to them. I think there are probably a feature or two from a previous app I used that I wish I had here, because I was used to those features, but that aside I definitely recommend this app. Thank you so much!!

No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.

Very user friendly app. Great support. I'm able to give my potential customers immediate answers and the right confidence when purchasing our creations. Keep on the good job- I like it

The best chat service that we found for our web store, very intuitive, dynamic, auto-responses, workflow and best of all that each time they are being surpassed, improving, applying new changes all in the position of a better product quality. Congratulations and continue on that path! KALIMA GAMES

This chat app is our favorite -- it is a really slick, absolutely easy to set up and use. We've used another chat app in the past which was a little buggy, and did not allow you to hide the chat tab (when you were offline). This one lets you hide it so if you're not online, people aren't sending you messages through this, which we find useful.

We were using LiveEngage/LivePerson. Support was bad, UI was bad. Only used this for a few hours, but Chatra is the polar opposite. And cheaper.

We are very happy with the Chatra app and how it has evolved and developed over the past year. A great addition to our site.

It's a great app that helps close sales - great customer support too.

Great App! So easy to use and very organized! Highly recommend for any chat needs you may have. Love the setting where you can also save standard answers.