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AMAZING! I'm new to shopify so I didn't even know something like this could have existed. For now, I'm going to use the free version for a while, but as soon as I have enough sales and $ to spend on the paid version, I'm getting it. Thank you so much!
The app is amazing and so easy to setup and use! I am glad that I switched from Tidio to Chatra. My site is way faster and the app let's us manage every details of automated targeted chats and triggers. Great customer service also. Go for it!
Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great
I was looking for a chat app for my store that was light-weight and had a mobile app so I could talk to visitors wherever I was.
This app is amazing; the developers listen to customers and seem really eager to make store-owners happy. The chat box is non-intrusive and has a lot of customization options and trigger-events.
I'm even more over the moon as my first chat I had already converted to a sale :)
Chatra is a GREAT live chat app that's been a perfect addition to our online store. We've tried a few different chat apps for our Shopify store, but Chatra was the simplest to setup and the most liked so far, as a bonus their customer service is excellent! Recommend to anyone who would like to be more readily available to their potential customers.
Wonderful app! I like the reports they provide in the Pro plan. Support was great — friendly and knowledgeable!
No doubt the best chat app I've used. Visitors can have fast, direct access to your customer service and receive immediate response!
Installation process is very simple. No hassle setup, simply click "Get" and it is ready to go.
More amazing is that it comes with its own mobile app, so when someone sends a chat message, the message will be alerted on your iOS or Android; and you or your support team can reply potential customers on-the-go from anywhere!
Works very smooth and is highly recommended for any store owner!
I love Chatra!! Great app - customers are asking questions that they may not have taken the time to email. I feel I am helping my customers have an easy experience when they can ask about sizing or timeline for delivery. THANK YOU CHATRA!!
It is live on www.ethical-trading.com go and check it out. Useful app and serves its purpose well.
This app is truly AMAZING. We are only in the trial phase and we have closed at least 3 sales due to the ability to speak to customers live as they browse the site. The functionality is great, we particularly love that we can see what pages customers are on and track their movement as they navigate the site. The customer service is also excellent. This app is definitely worth it for the paid version, it adds value for your customers and will pay for itself with one sale. Highly recommended!