Recensies (653)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
3 januari 2016

Great little chat app, I have only newly installed but already been reached out to by customers. They appreciate the quick response even when off line. Very easy to set up and change colours. So far that is about as much as i have done with it yet but tbh i haven't needed anything more. Thanks Chatra

Big Crocodile Baby Photography Props
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
10 februari 2020

Had it for about a week, closed at least 5 sales with it. Absolutely amazing App.. Get it if you can

ICON's CLOSET
Verenigde Staten
Meer dan 3 jaar gebruiken de app
27 mei 2021

I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?

RJ Leather Sewing School
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
Roger Wilco LLC heeft geantwoord 27 mei 2021

Thanks for the feedback! The contact form can only appear after a visitor sends you a message, there's no way to show it before that, unfortunately. However, please note that you can still reply to a client even if they did not leave their email address. They will see your reply when they come back to your website.

8 november 2016

We love it! great app, and customer service is also top notch.

Littlearrowstudio
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Bewerkt 19 november 2015

This app is a must, 100% recomended. Chatra is more than a simple chat, it helps you even to reduce cart abandonments. The look is great and the features really good. I like knowing what page the costumers are in every moment and have the possibility to send them an automated message if they land on a particular page. Definetely it worths a try.

Sensualove
Spanje
Meer dan 3 jaar gebruiken de app
7 november 2016

We are using it for JUICIES.COM and it works pretty good. Install was easy and we have 2 guys using it from two different locations in the world. Working smoothly right now. Cheers!

Juici
Verenigde Staten
Meer dan 3 jaar gebruiken de app
28 juni 2019

Nice app to interact with the customers. We have not launched our store yet and am so excited to use this app for our online store.

nesavu
India
Meer dan 3 jaar gebruiken de app
11 november 2015

If I could give this more starts I would! I have tried several other "Chat" apps offered as Shopify addons and nothing comes close to this one for functionality, integrations, service, and price. Easy to set up and so many ways to customize including your own custom triggers that you can set or turn off like having the chat screen popup only on certain pages and only if the customer has been back to the site 2 times. Yes you can get THAT specific. I've only been using it for a week and I am convinced that I have gained a BUNCH of sales simply for being there to answer a question when my customer has one. It has a great phone app to accompany it that also works great. Unlike other chat services, you don't have to have the app up on your phone screen for it to work. It will work in the background and pop up a notification when a chat request comes in. Seriously, give this app a try and I PROMISE you won't go back to any of the others.

Colorado Duds
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Bewerkt 10 januari 2017

Snappy. Smart. Superb. This chat app is highly recommended if you are looking for a perfect Live chat solution. I installed and removed a few other chat apps before, but sealed the search with Chatra.

Madealiveclothing
India
Meer dan 3 jaar gebruiken de app
27 november 2018

Use this app on WCIApparel.com. Love it! Absolutely brilliant app. First-class support. Highly recommended!

Wing Chun Illustrated Apparel
Finland
Meer dan 3 jaar gebruiken de app